Supervisor - Benefits Verification - Work From Home

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary

CVS Health is offering an exciting opportunity to be part of our leadership Benefits Verification team. Qualified candidates will be considered eligible to work from home but must live within a commutable distance from a CVS Specialty location.

The primary responsibility of the Benefits Verification Supervisor is to supervise staff in the Benefits Verification Department, and to provide direction to the staff within Pharmacy operations to ensure to ensure patient benefits are verified in accordance to the company guidelines and that patient expectations are met to achieve exceptional customer service and business profitability.

In order to be successful in this role you'll analyze call/performance statistics and daily workflow to ensure that all production and quality goals are met, coordinate procedural changes, resolve issues/problems as it relates to the department and the company. In regards to the team you'll be supervising, you will evaluate and review their progress, coach, motivate & counsel staff including administering disciplinary action when necessary. To support the management team you'll be involved in interviewing and hiring, directing and implementing department and pharmacy wide projects. You should use your previous supervisory, organizational and production environment skills to be successful in this position.

Required Qualifications

- 1+ years of supervisory experience in a related environmentPreferred Qualifications

• Specialty pharmacy experience.
• Bachelor's Degree within Business, Management or Healthcare related field.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.