Strategic Account Executive
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.This is a hybrid or remote opportunityWe are looking for a Strategic Account Executive (SAE) who can serve as a leader of client retention and satisfaction for our Retail Health clients. This is an excellent opportunity to collaborate with Executive Leadership both internally and externally. Being an outstanding healthcare sales professional, you will use your years of expertise to grow our business through renewal, retention, and up-sell of existing clients. The primary focus of a SAE is serving as the account owner and driving the client strategy through effective partnership.This is accomplished through:- Supporting business objectives of Retail Health clients including membership growth strategies and critical initiatives while strengthening and growing current relationships.- Leading the strategic account team as the quarterback with full ownership for client satisfaction and service delivery.- Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills.- Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and Influence client up-sell opportunities.- Developing and delivering quarterly and annual reporting to clients.- Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative solutions benefiting both the client and CVS Health.
Your success as a Strategic Account Executive will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success. The contributions you will make as a SAE will position CVS Health for long term growth in a competitive marketplace.Are you upbeat and willing to think in an unexpected way? This position is a great opportunity to utilize your seasoned healthcare experience and bring us to the next level! Having the ability to read, analyze, interpret, and make relevant general and industry specific periodicals, financial statements, professional journals, technical procedures, and government regulations. Possessing excellent written and verbal communication skills will aid in effectively presenting information and responding to questions from groups of professional managers, clients, and customers. Strong analytical, quantitative, mathematical, interpersonal, communication and organizational skills are imperative. We believe obtaining the capability to respond to changing priorities and handle multiple priorities at the same time is highly important.Required Qualifications:
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- At least five years of cumulative Account Management, sales support or equivalent client-facing experience in healthcare.
- Candidate can reside anywhere in the U.S. but preferable to live on the East Coast due to occasional in-person client meetings.
- Proficiency in Word, Excel and PowerPoint.
- Excellent business acumen and presentation skills.Preferred Qualifications:
- Account Management experience or equivalent client-facing experience in Healthcare, Specialty Benefits or within the PBM industry.Education:
- Bachelor's degree or equivalent experience is required. Advanced degree is a plus.Pay Range
The typical pay range for this role is:$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- HSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
Professional Development
- Tuition Reimbursement
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program