Staff Software Engineer
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
Staff Software Engineer - Migration and Transformation Engineering plays a pivotal role in shaping our customer Migration and Transformation strategy. This role will be instrumental in identifying key strategic customers and forging deep, collaborative relationships to ensure their enduring success and maximizing their value from our solutions. This role demands exceptional technical depth, strategic acumen, and relationship management skills to effectively engage with various lines of business, including our Infrastructure Engineering leadership.
In this role, you will:
- Serve as a trusted technical advisor and strategic partner to key customers, cultivating and maintaining strong relationships at the executive level across various lines of business. You will deeply understand their overarching business objectives, technical landscape, and long-term vision, aligning our technology and roadmap to their evolving needs and proving Infrastructure Engineering product adoption and business value from that adoption.
- Collaborate closely with the Infrastructure Engineering Leadership team to translate the long-term customer strategy into actionable enablement plans and programs. This includes contributing to the development of tailored customer onboarding, training, best practices, and proactive support initiatives.
- Act as a critical bridge between key customers, Product Management, and Engineering teams, effectively communicating technical concepts to executive audiences and translating their strategic business needs into actionable product requirements. You will articulate customer needs, provide valuable feedback to influence product direction, and ensure alignment on strategic initiatives. You will also oversee delivery activities to ensure a successful follow-through of strategy.
- Proactively identify and mitigate technical risks and roadblocks for key customers, engaging with executive stakeholders to ensure alignment and facilitate timely resolution. You will leverage your deep technical expertise to anticipate challenges and develop innovative solutions in collaboration with IE and other ISTS teams.
- Champion a customer-centric culture within the engineering organization, effectively advocating for the needs of key customers at all levels. You will drive initiatives to enhance the customers' overall experience (e.g., ease of technology adoption, controlled cost).
- Contribute to the development of Customer Success best practices and methodologies, sharing your expertise and mentoring other customer-facing engineers.
- 7+ years deep knowledge of cloud platforms/applications/ software products or design tools
- 7+ years of expertise in microservices based architecture/containers/Kubernetes platforms
- 5+ years of direct experience optimizing and modernizing complex enterprise applications from legacy platforms to cloud-based platforms
- 5+ years of experience in handling customer expectations and relationship building
- Excellent communications skills and proven ability to communicate effectively with senior management and business leaders
- Experience evaluating and recommending new solutions to meet enterprise requirements
- Demonstrated teamwork, positive attitude and good rapport with peers and customers
- Ability to multitask in a fast-paced continually changing environment
- Agile SDLC experience
- Bachelor's Degree or equivalent work experience
The typical pay range for this role is:$130,295.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
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- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- HSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
Professional Development
- Tuition Reimbursement
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program