Senior Product Manager - Cloud Services

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryWe are seeking a Senior Product Manager to lead the strategy, execution, and governance of cloud-native services across AWS, Azure, GCP, and our future private cloud. This role sits at the intersection of product strategy execution , engineering , and enterprise governance. The Senior PM will own complex, multi-team backlogs, partner with Distinguished Engineers, and serve as a trusted bridge between various multi-disciplinary teams.This is a leadership role that requires deep technical fluency, exceptional cross-functional influence, and the ability to drive long-term product vision while ensuring delivery excellence. The Senior Product Manager is also expected to mentor and develop other product managers, building maturity and consistency across the product discipline. Key Responsibilities

• Backlog & Roadmap Ownership: Lead backlog strategy across multiple product lines; simplify complex dependencies; set long-term direction aligned to enterprise strategy.

• Cross-Cloud Product Management: Define and drive the roadmap for cloud-native services across AWS, Azure, GCP, and private cloud. Ensure alignment with enterprise standards, compliance, and customer use cases.

• Stakeholder & Engineering Alignment: Collaborate with Distinguished Engineers and senior engineering leaders to develop transformative product strategies . Drive alignment between product, engineering, security, and architecture stakeholders to ensure a cohesive vision that drives outcomes .

• Execution & Delivery: Ensure organizational execution excellence by balancing short-term outcomes with long-term strategy. Remove blockers, anticipate risks, and create best practices for scaled delivery.

• Customer Empathy & Validation: Systematize customer and stakeholder feedback loops; translate insights into measurable product outcomes; balance enterprise risk requirements with customer experience.

• Governance & Compliance: Ensure services meet security, compliance, and enterprise standards. Collaborate with security and governance teams to streamline approvals and de-risk deployments.

• Leadership & Mentorship: Actively mentor and coach other product managers, share best practices, and raise the maturity of product management across ISTS.

• Cloud provider expertise across one or more AWS, Azure, GCP, and Private Cloud .

• Proven experience delivering enterprise services across multiple providers.

• Experience defining product vision, roadmap, and outcomes across the end-to-end product lifecycle .

• Track record of simplifying complex programs into clear backlogs.

• Background in navigating enterprise risk, compliance, and approval frameworks.

• Skilled at balancing speed-to-market with security and regulatory obligations.

• Demonstrated ability to work with Distinguished Engineers, architects, and business stakeholders.

• Strong track record of building alignment in highly matrixed environments.

• Experience with infrastructure automation, AI/ML adoption, or DevOps practices.

• Familiarity with tooling like Terraform, Spacelift , or GitHub Actions is a plus.

• 10+ years in product management, with at least 5 years in cloud-native or infrastructure product domains.

• Substantial technical fluency in cloud platforms, networking, and modern DevOps practices.

• Strong customer empathy with proven ability to validate outcomes at scale.

• Excellent communication and executive presentation skills.

• 5 years of experience in a business function or role (e.g., strategic marketing, business operations)

• Bachelor's degree or equivalent work experience

• Masters or MBA preferred

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.