At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary:
The Print Customer Service Sr Asst reports to the Production Manager and enters all incoming jobs as they are received daily. You will be required to follow through on job progress with your inside teams and our CVS Enterprise clients to maintain project quality, and adherence to customer schedules.
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- Job requests are verified with users so that jobs are completed as needed.
- Inspect and maintain all jobs are written to ensure consistent quality.
- Produce work that is accurate, detailed and free of errors.
- Input all relative data into Webcrd or Avanti Database systems with complete costs, customer contact, billing, distribution info logged and fielded correctly by department
- Execute all assignments that may be communicated or specified by written work orders (includes time and labor summary) accurately.
- Ensure all item number files are updated daily and filed correctly (numerically) and maintained in a neat and orderly manner.
- Strong PC skills are required for all customer facing applications such as MS Teams and MS Office.
- Strong Project management skills and exposure to UPS and USPS systems and tracking
- Excellent communication skills, both written and verbal especially for customer engagements
- Strong knowledge of Microsoft Office apps, and ability to learn other apps as needed
- Demonstrated ability to interact with all levels within and outside the organization
- Ability to multitask within multiple media forms
- Work closely with other team members Digital/Offset Printing background
- Ability to lift 30 lbs
Verifiable High School Diploma or GED required. College level schooling or multiple years in printing trades preferred
Work location: 50 Fortin Drive, Woonsocket, RI Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.