At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
CVS is seeking a Senior Network Analyst to join our Retail Network Operations team. This role is vital in ensuring the stability, resiliency, and security of enterprise-wide connectivity across 9,500+ retail locations. The ideal candidate will have extensive experience in troubleshooting network issues, coordinating with vendors and field technicians, and leading the installation and maintenance of network services and hardware.Key Qualifications
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- Network Troubleshooting & Resolution: Diagnose and resolve connectivity issues affecting retail stores.
- Vendor & Field Coordination: Work closely with service providers and field technicians to identify and resolve infrastructure problems.
- Hardware Deployment & Upgrades: Lead efforts to install new network services, replace outdated hardware, and ensure optimal network performance.
- Operational Stability & Security: Maintain and enhance the reliability and security of CVS's retail network infrastructure.
- Incident Response & Documentation: Support incident management, document resolutions, and implement proactive measures to prevent future disruptions.
- 5+ years of experience in network operations, troubleshooting, and vendor coordination.
- Strong knowledge of WAN/LAN, firewalls, VPNs, and network monitoring tools.
- Experience in managing network security and compliance within a retail environment.
- Excellent problem-solving, communication, and coordination skills.
- Certifications such as CCNA, Network+, or equivalent.
- Experience working with SD-WAN technologies and cloud-based networking solutions.
- Ability to manage large-scale retail network infrastructures and implement best practices in network security.
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:$22.59 - $135,960.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.