Renewal Proposal Analyst

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
An exciting opportunity to join a new team! We are seeking a detail-oriented and technically savvy client Renewal Support Analyst to build the team responsible for driving revenue, customer satisfaction, product performance, membership retention, and profit growth. This role supports the client renewal process by providing strategic and technical insight, ensuring seamless execution and enhanced outcomes across a variety of client engagements.Key Responsibilities

• Conduct in-depth reviews of product and contract documentation to ensure accuracy and alignment.
• Collaborate in developing product strategies that support client and organizational goals.
• Utilize Salesforce.com and CPQ tools to manage and configure product offerings effectively.
• Analyze client change requests and implement appropriate solutions.
• Communicate discrepancies and next steps clearly through strong written and verbal communication.
• Maintain exceptional attention to detail in all aspects of documentation and analysis, and account retention.
• Manage high volumes of work, particularly during peak renewal seasons, through strong multi-tasking and time management skills.
• Gather and synthesize data from multiple systems to create a holistic view of each client.
• Coordinate cross-functionally with internal teams to ensure timely and accurate execution.

• Hands-on experience with Salesforce.com.
• Proficiency with Microsoft Office products, particularly Outlook, Excel, and PowerPoint.

• Experience using CPQ.
• Experience in building and configuring medical insurance plans.
• Background in product configuration and strong product knowledge in a healthcare or insurance setting.

• Bachelors degree or equivalent work experience

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.