Quality Assurance Senior Analyst - Fully Remote
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryA Quality Assurance Senior Analyst reviews business requirements and translates them into clear, actionable test cases for manual execution. The analyst ensures that system changes fully address user needs and business requirements prior to release. By collaborating closely with business users and development teams, the analyst helps resolve issues and verifies solutions through re-testing. The analyst communicates test results and insights clearly to stakeholders, records and tracks defects discovered during testing, and participates in resolving them by designing and executing retest cases as needed. Additionally, the analyst actively participates in meetings with both internal and external customers.Required Qualifications
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- 3+ years of proven experience interpreting requirements to develop test cases and execute test strategies, with a strong foundation in manual testing methodologies.
- 1+ years of experience utilizing the Microsoft Office Suite, with demonstrated proficiency in Microsoft Excel.
- 2 years of demonstrated analytical and problem-solving skills.
- Exceptional analytical and problem-solving abilities.
- Excellent written and verbal communication skills.
- Strong organizational skills, with the ability to multi-task and prioritize to meet deadlines and business objectives.
- Adaptability to frequent changes and competing priorities.
- Quick learner, able to master new applications and processes through both documentation and hands-on experience.
- Background in healthcare or claims processing experience.
- Experience with Aetna claims processing systems.
- Associate degree required; Bachelors degree preferred.
40Time Type
Full timePay Range
The typical pay range for this role is:$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- HSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
Professional Development
- Tuition Reimbursement
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program