Principal Software Development Engineer

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Principal Software Development Engineer - Operational Planning and Outreach

J oin us at the start of a new era in health care where technology is transforming how and where care is delivered, creating a more connected, effective care experience for all. Our mission at Signify Health is to build trusted relationships to make people healthier. We do this by transforming the home into a health hub through a combination of data, technology & people. We are building a unified technology platform for value-based care that is improving care and reducing spending by treating patients in lower-cost settings and linking providers' payments to patient outcomes. Signify Health is driving this industry transformation and solving some of the most challenging problems in healthcare - this is where you come in!About the Role

As a Principal Software Engineer on the Operational Planning and Outreach team at Signify Health, you'll play a pivotal role in leading engineering initiatives, mentoring developers, and engineering productivity and scaling our technical capabilities via the use of AI. You'll leverage your deep expertise in distributed systems and application-level technologies to design, build, and evangelize reusable solutions, libraries, and tools. This role is for a technically skilled, passionate individual who thrives on empowering other engineers, reducing cognitive load, and fostering consistency across a rapidly growing organization.

Up to 15% travel possible. Responsibilities

• Design, develop, and maintain high-quality, reusable reference libraries, frameworks, and foundational services that empower application teams to build scalable and robust solutions (e.g., common patterns for Kafka integration, gRPC/Protobuf communication, and Role-Based Access Control (RBAC)).
• Create comprehensive, documentation-first resources, examples, and templates that serve as blueprints for engineering teams.
• Collaborate closely with product-aligned engineering teams to understand their needs and ensure enablement solutions are practical, maintainable, and widely adopted.
• Contribute to fostering a culture of technical excellence, standardization, and continuous improvement across the engineering organization.
• Provide guidance and support to engineering teams on the effective adoption and utilization of enablement tools and libraries.
• Independently drive the design, development, and delivery of reusable tools and libraries from conception to completion, effectively managing project scope and communicating progress.

• 10+ years of progressive experience as a Software Engineer, with a strong background in designing, building, and operating scalable backend services and APIs.
• At least 1-2 years of deep learning AI experience where you have used deep learning to develop, train and deploy deep learning models to production.
• 1+ years of using tools like Cursor, Cluade Code etc. to increase SDLC velocity
• 3+ years of Python experience
• Have a deep understanding and practical experience with event-driven architectures and messaging systems, particularly Apache Kafka.
• Have a strong proficiency in designing and implementing high-performance communication protocols, including gRPC and Protobuf.
• Have a proficiency in one or more high-level programming languages such as C#, Java, and Golang.
• Have a solid foundation in software engineering principles: problem-solving, data structures, algorithms, and design patterns.
• Have a strong understanding of database systems and RESTful API design.
• Have experience with cloud platforms (Azure, AWS, or GCP) and containerization technologies (Docker, Kubernetes).
• Have exceptional interpersonal and communication skills, with a proven ability to collaborate effectively with diverse technical teams, articulate complex technical concepts clearly, and actively listen to understand varied perspectives and needs.
• Have ability to work autonomously, prioritize tasks, and manage multiple initiatives simultaneously in a fast-paced environment, while consistently delivering high-quality results.
• Have advanced communication skills to convey complex technical concepts to technical and non-technical audiences.
• Be able to influence technical direction and decision-making across multiple teams and organizational levels.
• Be able to present ideas, proposals, and solutions effectively in both verbal and written formats.
• Be able to resolve technical conflicts and foster a collaborative, positive work environment.
• Be able to collaborate inclusively with cross-functional teams (engineering, product, design, architecture) to align on solutions.
• Be able to build consensus across teams by navigating differing opinions and guiding toward effective compromises.
• Be able to mentor and coach engineers of all levels, fostering technical growth and leadership development.
• Be able to lead root cause analysis and implement preventative measures to resolve recurring issues.
• Be able to to drive innovation by introducing new technologies and methods to solve complex problems.
• Be able to provide technical leadership during critical incidents, guiding teams to swift resolutions.
• Be able to to align technical strategies with organizational goals, balancing technical excellence with business impact.
• Be able to define and communicate architectural vision for projects, ensuring scalability, robustness, and maintainability.
• Be able to initiate and lead discussions on technology stack evolution in collaboration with business and architecture stakeholders.
• Be able to serve as a go-to expert for complex technical challenges within the domain.
• Be able to establish and promote high standards for code quality, maintainability, and efficiency.
• Be able to stay current with emerging technologies and industry trends, inspiring teams to adopt best practices.
• Be able to lead efforts to optimize development processes and reduce time-to-market.
• Be able to champion comprehensive testing strategies, ensuring proper test coverage throughout the development lifecycle.
• Be able to define and implement strategic approaches to quality assurance.
• Be able to drive continuous improvement in testing processes, tools, and methodologies.
• Be able to implement proactive defect prevention measures to enhance product quality.
• Be able to lead the strategic adoption of new tools, technologies, and methodologies.
• Be able to adapt to evolving business needs with minimal disruption, influencing change management strategies.
• Be able to identify impacts of changes within Lines of Business and guide teams through transitions effectively.
• Be able to develop and implement observability strategies, including logging, metrics, tracing, and alerting.
• Be able to mentor teams on telemetry best practices to inform architectural and operational decisions.
• Be able to ensure the precise alert configurations, distinguishing critical issues from noise.
• Be able to drive initiatives for continuous improvement in deployment processes and operational efficiency.
• Be able to demonstrate broad influence and deep understanding of organizational security practices.
• Be able to lead threat modeling exercises and implement preventative security measures.
• Be able to mentor engineers on effective remediation and long-term security strategies.
• Be able to partner with incident response teams to ensure swift, effective responses and drive post-incident improvements.

• Have experience leading data scientists in training AI models
• Bachelor's degree in Computer Science or related field, or equivalent practical experience.

• Prior experience in an Engineering Enablement, Platform, or Developer Experience role.
• Demonstrated success in creating and maintaining shared libraries, internal tools, or standardized patterns for engineering teams.
• Familiarity with code generation techniques (e.g., for Protobuf, database schemas).
• Experience with observability tools and practices (logging, metrics, tracing, e.g., New Relic, Prometheus, Grafana).
• Strong understanding of CI/CD pipelines and developer tooling.
• Comfortable working with and contributing to open-source projects or internal equivalents.
• A strong personal passion for developer productivity, standardization, and knowledge sharing.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.