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CVS Health

Principal AI/ML Researcher (COE)

Hartford, CT

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
We are on the lookout for a highly skilled and passionate AI/ML Researcher to become a key player on a newly formed AI/ML Center of Excellence (COE) team in our Technology Solutions and Services (TSS) organization. In this role, you'll be a driving force in technological innovation, spearheading research and formulating groundbreaking solutions in Artificial Intelligence (AI) and Machine Learning (ML). Your contributions will be instrumental in enhancing our AI and ML systems, propelling the development of cutting-edge technologies.

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Research and Analysis:
  • Perform extensive literature reviews to stay at the forefront of AI and ML advancements.
  • Critically evaluate existing algorithms and models, pinpointing limitations, and devising innovative solutions.
Algorithm and Model Development:
  • Create and implement a diverse array of algorithms and models, ranging from straightforward linear regression to complex neural networks.
  • Participate actively in coding, testing, and refining prototypes to achieve peak performance and precision.
Data Collection and Preparation:
  • Scout and secure relevant datasets; meticulously preprocess data to guarantee its quality and applicability for training and testing ML models.
Experimentation and Evaluation:
  • Craft and implement experimental methodologies to rigorously assess the efficacy of ML algorithms and models.
  • Interpret results, deducing significant conclusions, and recommending improvements.
Collaborative Work:
  • Engage proactively with cross-disciplinary teams, such as software engineers, data scientists and product managers, to integrate research findings into tangible applications.
  • Offer expert technical advice and support to team members
Communicating Results:
  • Methodically document and disseminate research findings via papers, conferences, blog posts, and presentations.
  • Convey complex AI/ML concepts clearly to both specialized and non-technical audiences.
Continuous Learning:
  • Remain continually informed of evolving trends in AI and ML through active participation in conferences and training sessions.
  • Play a part in enhancing organizational intellectual property and patent portfolios.
Ethical Considerations:
  • Champion the ethical deployment of AI and ML systems with an emphasis on privacy, fairness, and transparency.
  • Keep comprehensive records of research methodologies, experimental designs, and findings.
Mentorship and Collaboration:
  • Act as a mentor to junior researchers and interns, nurturing a collaborative and inventive research environment.
Required Qualifications
  • 10 years' total experience in AI/ML or Data
  • Multiple years' experience in a Technical Lead role
  • Multiple years' experience in an AI/ML focused Research position
Preferred Qualifications
  • An advanced degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
  • Demonstrated experience in AI/ML research, evidenced by publications or presentations in recognized forums.
  • Proficient programming skills in relevant languages (e.g., Python, R).
  • Exceptional analytical and problem-solving capabilities.
  • Robust communication skills, both in verbal and written form.
  • A collaborative spirit, thriving in team-oriented settings

Bachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience)

Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit

We anticipate the application window for this opening will close on: 03/25/2024

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

Client-provided location(s): Hartford, CT, USA
Job ID: CVS-R0166725
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program