Pharmacy Technician - Work From Home

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary

Primary responsibility is supporting the operations of the Retro DUR (Drug Utilization Review) Clinical Pharmacy staff. This will include outreach calls and faxes to providers, pharmacists, case managers and members, managing day to day processes, analyzing data and organizing and documenting all relevant interactions.

Executes both routine and non-routine business support tasks for the Clinical Pharmacy Support area under limited supervision, referring deviations from standard practices to managers.

Follows area protocols, standards, and policies to provide effective and timely support.

Educates Case Managers on opportunities to enhance medication utilization of members.

Responsible for prescriber outreach for specific Scoreable Action Item initiatives.

Work with team Pharmacist to investigate specific cases of overutilization including potential member outreach to ensure member has received products that have been dispensed under plan.

Identify opportunities for improvement in departmental and pharmacy operations with recommendations for modes of resolution.

Train, coach, and mentor new Clinical Support Technician Staff.Required Qualifications

4 or more years relevant experience

Valid Pharmacy Technician Certification (PTCB or ExCPT)

Working knowledge of Microsoft Outlook, Excel and Teams

Ability to interpret Pharmacy Claims data

Proficiency in computerized pharmacy systems and software applications

Previous provider/pharmacy outreach experience

Ability to perform duties with minimal supervision

Proficient knowledge of Brand/Generic drug namesPreferred Qualifications

Managed Care experience

Advanced knowledge of Microsoft Excel and Microsoft Access

Understanding of medical and pharmacy terminologyEducation
High School Diploma or equivalent Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$18.50 - $35.29This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.