Patient Care Coordinator

Assess patient needs and document referral requests for coordination of care.

Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company

Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information

Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients

Training will occur virtually & must be able to work aloneThis is a full-time, permanent, benefited position and is NOT through an agency.Required Qualifications

Minimum two years experience in customer service

Minimum two years experience in healthcare

Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and WordPreferred Qualifications

Insurance terminology

Medical Benefit knowledge

typing skills 40-50wpm

multi-tasking

using multiple screens

Call Center experience

Basic math skillsEducation
High School diploma or GED Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 11/24/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Jackson, MS

Job ID: CVS-R0671701_1004

Employment Type: OTHER

Posted: 2025-08-20T19:50:20