At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.In this role, you will act as a top-level specialist on merchandising and provide expertise on the target demographic, product categories, promotions, and competitive landscape. You will advise the merchandising team on product displays and visual elements to potentially aid in customer retention. Additionally, you will lead the Hispanic Strategy team, ensuring localization and cultural relevance in all merchandising efforts.
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The Merchandising Execution Manager is responsible for optimizing product merchandising outside of planogram space on the sales floor to maximize space utilization and drive sales. This role involves developing and implementing off-shelf merchandising strategies to enhance product visibility and encourage impulse purchases, thereby increasing basket size. The Merchandising Execution Manager collaborates closely with the merchandising team, category managers, and field team to ensure effective and visually appealing product displays that align with company guidelines. You will also measure on-shelf programs and influence teams such as layout, visual merchandising, operations, and category management to allocate space dedicated to serving the Hispanic customer across the entire chain.To be best suited for this role, you will need to apply your advanced knowledge of pricing and promotion strategies to develop sales events, promotions, discounts, and special offers according to consumer demand. You will coach merchandising teams to ensure that product displays and visual elements highlight merchandise appropriately. As the Merchandising Execution Manager, you will consult with supply chain teams to minimize overstock situations, optimize inventory replenishment, and avoid stockouts. This colleague will also coordinate on the assortment planning strategy to determine the right mix of products, brands, styles, and price points to drive sales. You will create key performance indicators (KPIs) to assess product performance and enable data-driven decisions to optimize profitability and sales. In this role, you will both design and develop an industry-leading pricing strategy that balances consumer demands and profitability with market competitiveness. You will turn those insights into action by developing actionable insights from customer loyalty programs, website analytics, and customer surveys to inform the merchandising strategy. Primary Job Duties & Responsibilities: Strategic Planning - 30%
- Establishing a clear, prioritized activity roadmap that successfully delivers the company's ambitions, including changes in products, policies and/or processes across our ecosystem with appropriate collaboration across multiple stakeholders
- Proficiency in working with data to develop measures and metrics that yield actionable insights to business owners, and lead / conduct / support first-level analyses to identify underlying drivers of new trends
- Ability to drive efficient and effective planning processes by implementing and upholding a strong project management discipline across boundaries
- Ability to influence at all levels - up to and including cross-functional SVPs. Excellent written and oral communication skills-strong presentation skills required
- Assigns appropriate timelines and accountabilities for items, empowering the team to drive action steps to completion
- Leverages thought partners (Senior leaders, corporate partners, peers, team, etc.) as needed to create and revisit the strategy
- Navigates ambiguity and change to achieve goals despite potential obstacles
- Creates strategizes that continuously improve our programs and/or processes that drive service and productivity improvement
- Aligns the team to establish, update and maintain a clear set of actions including interdependencies needed to achieve overall goals
- Follows up on strategic initiatives and KPI performance
- Champions innovation by bringing ideas to own VP & SVP as well as the broader Merchandising Leadership Team in an agile way, while balancing growth against financial risk and incremental cost to the organization
- Pricing and Promotion Strategies: Apply advanced knowledge of pricing and promotion strategies to develop sales events, promotions, discounts, and special offers according to consumer demand
- Product Displays and Visual Elements: Coach merchandising teams to ensure that product displays and visual elements highlight merchandise appropriately
- Supply Chain Coordination: Consult with supply chain teams to minimize overstock situations, optimize inventory replenishment, and avoid stockouts
- Assortment Planning: Coordinate on the assortment planning strategy to determine the right mix of products, brands, styles, and price points to drive sales
- Leverages data, insights, and analytics to influence stakeholders and makes recommendations as appropriate
- Fully embraces organizational improvement initiatives, acting as a change agent with one's own team and peers and partners
- Provides both constructive and appreciative feedback on ideas and key initiative
- Look for ways to break through implementation barriers rather than be impeded by them
- Establishing and enforcing policies and procedures that promote ethical behavior, compliance, and best practices
- Cross-Functional Collaboration: Facilitating collaboration between different departments to promote a cohesive and integrated approach to achieving organizational goals
- Drives change agility in self, team and network
- Measures retention and key performance indicator results on an ongoing basis and provides recurring readout to senior leadership in partnership with cross functional business leads
- Leverages a results-oriented mindset, using metrics to monitor improvements
- Leadership: Providing guidance, direction, and support to teams and departments to ensure smooth operations and optimal performance
- Responsible for leadership development, succession planning, and driving engagement programs for the teams you oversee. Ensure development and mentorship of next generation of leadership talent
- Creating a culture centered on inclusion and well-being will be a key responsibility in this role
- Caring for our colleagues is a top priority, which translates to caring for our customers
- Promotes a high-performance culture by clearly setting goals and expectations
- Act as a trusted coach and mentor for team to develop and support IDPs for high potential talent.
- Leverage existing enterprise tools, such as talent profiles and enterprise development programs, to develop talent.
- 5+ years' experience of developing, implementing and executing programs
- 5+ years of demonstrated successful leadership experience in a highly competitive environment Relevant sectors include retail, healthcare, and pharmaceuticals
- 5+ years' proven track record of influencing others with and without authority
- 8+ years' experience building high-performing, successful teams developing key talent. Demonstrated passion for bringing new leaders along and helping them realize their ability to impact the business
- 5+ years' experience actively taking on issues in a decisive manner, while keeping broader team dynamics in mind and empowering your leaders to obtain results through building behaviors
- 5+ years' experience leading under pressure, adapting to changing dynamics in real time, and finding solutions that satisfy multiple 'customers' of the business
- 5+ years' experience understanding and breaking down highly complex situations to deliver impactful solutions in real time
- 5+ years' experience effectively demonstrating excellent verbal and written communication skills, very strong interpersonal and presentation skills
- 5+ years' experience collaborating effectively across different business functions, different perspectives, and different styles of leadership
- 5+ years' experience demonstrated ability to lead a large team and manage a million-dollar business unit to achieve financial and business results
- Adept at problem solving and decision-making skills
- Adept at collaboration and teamwork
- Adept at growth mindset (agility and developing yourself and others) skills
- Adept at execution and delivery (planning, delivering, and supporting) skills
- Adept at business intelligence
- Certified Product Manager (CPM) preferred.
- Any additional tasks as required by manager or supervisor
- Bachelor's degree, or equivalent experience
- Regular and reliable attendance
- Travel- Ability, and willingness, to travel regularly, 20% of time, based on needs of the business
- 10+ years' experience of developing, implementing and executing programs
- 10+ years of demonstrated successful leadership experience in a highly competitive environment Relevant sectors include retail, healthcare, and pharmaceuticals
- 10+ years' proven track record of influencing others with and without authority
- 10+ years' experience building high-performing, successful teams developing key talent. Demonstrated passion for bringing new leaders along and helping them realize their ability to impact the business.
- 10+ years' experience actively taking on issues in a decisive manner, while keeping broader team dynamics in mind and empowering your leaders to obtain results through building behaviors
- 10+ years' experience leading under pressure, adapting to changing dynamics in real time, and finding solutions that satisfy multiple 'customers' of the business
- 10+ years' experience understanding and breaking down highly complex situations to deliver impactful solutions in real time
- 10+ years' experience effectively demonstrating excellent verbal and written communication skills, very strong interpersonal and presentation skills
- 10+ years' experience collaborating effectively across different business functions, different perspectives, and different styles of leadership
- 10+ years' experience demonstrated ability to lead a large team and manage a million-dollar business unit to achieve financial and business results
- Consulting experience preferred
- Advanced degree preferred
40Time Type
Full timePay Range
The typical pay range for this role is:$60,300.00 - $132,600.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.