Medicare Broker Manager - Central Florida

The Medicare Broker Manager is accountable for driving and achieving Medicare Advantage sales goals in Central Florida / 6 specific counties, via our defined distribution channel.

Responsibilities include the following:
• Responsible for the execution of market strategy impacting the recruitment, onboarding, engagement, production, and compliance adherence of assigned independent agent base.
• Responsible for meeting established health plan broker sales goals through management of assigned block of agents.
• Prospects for and recruits new agents through collaboration with National and Direct agency relationships or through agent marketing activities targeted direct to the agents.
• Assures appropriate market coverage through management of agent recruiting activities.
• Responsible for identifying and developing local preferred agents to support the attainment of health plan goals.
• Responsible for onboarding new agents by supporting their navigation of contracting, certification, and training requirements.
• Provides leadership for all broker training, recertification, and testing through face-to-face, individual, group meetings and web-based resources.
• Strategy should utilize the deployment of various tactics such as face-to-face, telephonic, and written communication methods and information management.
• Responsible for ongoing individual agent management.
• Key role is to prioritize broker relationships according to their ability to meet or exceed expectations.
• Makes recommendations to management on agent plan preferred designation and contract level status.
• Responsible for ensuring agent adherence to all CMS and Aetna guidelines.
• Monitors compliance with state, federal, and health plan regulatory requirements
• Maintains all files associated with broker contracting, including broker agreements.
• Coordinates response to broker-related complaints. Investigates documents and retrains brokers as necessary.
• Coordinates with the appropriate customer service and health plan resources to support broker activities.

Required Qualifications

• Life & Health License - State of Florida and other certification to be deemed Ready to Sell (RTS) for Aetna products as per job requirements on an annual basis
• 2-3 Years Medicare sales experience.

Preferred Qualifications

• Medicare field experience in HMO, DSNP and PPO sales.
• Local/grassroots marketing experience a plus.
• Ability to multitask.
• Proficiency with Microsoft Office Suite.
• Sales Force experience.
• Tableau experience.
• Good presentation skills.

Education

Bachelor's degree or equivalent work experience.

Pay Range

The typical pay range for this role is:

$54,400.00 - $113,900.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 06/08/2024

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.