Manager - Technical Learning and Development Lead

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Summary: As a Manager, Technical Learning & De velopmen t Lead, you will develop and deliver learning experiences that accelerate technical talent growth within our organization. You will lead learning efforts, including diagnosing needs, developing technical learning solutions, and driving measurable results. Key Responsibilities:

• Design, implement, and oversee comprehensive learning programs that are meticulously crafted to the needs of our technical workforce, including software engineers, system architects, and data scientists.

• Translate complex technical concepts into engaging and accessible instructional materials that resonate with our diverse audience, employing a variety of modalities to deliver content, including interactive e-learning modules, video tutorials, infographics, and hands-on workshops.

• Actively collaborate and consult with technical leaders within our organization and Human Resource partners to align learning initiatives with business goals and talent strategies .

• Collaborate closely with subject matter experts and instructional designers to create engaging and relevant training experiences that involves conducting thorough needs assessments to identify skill gaps and learning preferences, ensuring that our programs are not only informative but also practical and applicable to real-world scenarios.

• Measure the effectiveness of our learning initiatives through feedback and quantifiable metrics to continuously refine our offerings and keep them relevant and impactful in a rapidly evolving technological landscape.

• Stay informed about emerging technology trends and advancements to ensure our strategies and practices remain current and competitive

• Facilitate live instruction and workshop sessions as needed.

• 5+ years of relev ant experience, including at least 2 years in a technical role (e.g., software engineer, developer, technical trainer).
• Experience in designing and implementing impactful technical training programs specifically focused on upskilling in contemporary software development topics .
• Demonstrated expertise in adult learning principles, instructional design models (ADDIE, SAM), and learning technologies.
• Possess strong foundational knowledge of modern software development languages, including but not limited to Java, Python, JavaScript, and Angular.
• A solid grasp of web and mobile application development principles, frameworks, and tools.
• C omprehensive understanding of DevOps practices, including continuous integration and continuous deployment (CI/CD), infrastructure as code ( IaC ), platform as a service (PaaS), and automated testing frameworks.
• Demonstrated understanding of cloud services such as AWS, Azure, or Google Cloud Platform and their core capabilities .
• Excellence in technical communication and program management .

• E xperience in using modern software development languages and tools such as Java, Terraform, GitHub Actions, Angular, Python, GCP, AWS .
• 5+ years combined experience in software engineering and technical education
• A deep understanding of responsive design, user experience (UX) considerations, and mobile-first development strategies is highly desirable.
• Demonstrate an understanding of cloud technology and its architecture, deployment models, and best practices for leveraging cloud technologies to enhance application performance and scalability

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.