Manager, Omnichannel Data Strategy, Insights & Reporting
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
We're looking for a data-driven, customer-obsessed leader to join our team as Manager of Omnichannel Data Strategy, Insights & Reporting. In this role, you'll turn complex data into clear, actionable insights that shape our omnichannel customer experience. You'll collaborate across teams to align data strategies with business goals, helping us deliver seamless, personalized experiences across every touchpoint.You'll thrive here if you're a strategic thinker with strong analytical skills, a knack for storytelling with data, and the ability to influence stakeholders at all levels.Responsibilities include:
- Design and implement data strategies that power omnichannel insights and reporting.
- Partner with business and data teams to define goals, build roadmaps, and deliver measurable results.
- Analyze digital, outreach, and workflow data to evaluate initiatives and tell compelling stories.
- Document data processes and enhance data structures to support scalable reporting.
- Collaborate with strategy and product teams to support opportunity sizing and planning.
- 3+ years in analytics, business management, or healthcare tech.
- Proficiency in SQL and platforms like Snowflake, Teradata, or Foundry.
- Strong Excel and PowerPoint skills.
- Ability to translate data into insights that drive decisions.
- Background in healthcare or retail pharmacy.
- Experience with A/B testing and experimentation.
- Skilled in data visualization tools (e.g., Tableau, Power BI).
- Excellent communication and storytelling skills.
- Strong prioritization and project management abilities.
- Bachelor's degree or equivalent experience.
40Time Type
Full timePay Range
The typical pay range for this role is:$60,300.00 - $159,120.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- HSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
Professional Development
- Tuition Reimbursement
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program