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CVS Health

Manager, New Product and Health Services Technology

Woonsocket, RI

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

If you are passionate about making a difference in the work you do and solving complex problems while helping patients on their path to better health, consider growing your career as a Manager with the CVS Health New Product and Health Services team!

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This role focuses on implementing innovative strategies across all our pharmacies to drive better health outcomes for our patients while realizing value in B2B and health plan partnerships. As a Manager, you will be a part of a team responsible for optimizing existing technology and building new solutions that enable the delivery of new health services to improve health outcomes for high-risk, health plan patients. You will be a key contributor of our product strategy and will be required to present to and influence stakeholders across the organization to achieve our goals. You will work with a high-energy team that is motivated by the opportunity to provide new health services to patients including closing treatment gaps, comprehensive medication reviews and connecting patients to care outside of the pharmacy. This work will include simplifying IT processes, improving efficiency and effectiveness of current products and continuously innovate the user experience for patients, pharmacy colleagues, and internal clients. You will have the opportunity to work with a variety of cross functional teams to engage and deliver results in a matrixed organization. We're excited about this work - so we look forward to working with somebody who shares our passion and enthusiasm!

Primary Job Responsibilities:
  • Leading the diagnosis, solution development, and planning of technology to support multiple new strategic products that incorporate the company's assets and delivery methods
  • Partnering with our technology teams to implement novel solutions that enable our pharmacy teams to better serve our patients and managing the ongoing success of these products
  • Optimize current channels and develop strategic insights to streamline technology/system capabilities to improve processes
  • Engaging with product teams to provide support in leveraging current technology and creating new technology to meet product goals
  • Reporting out on findings and proposing key recommendations to our senior leadership team
  • Developing a "story" and accompanying deck that concisely summarizes findings across several initiatives and creates specific recommendations for the executive management team
Required Qualifications
  • 3+ years of experience in a role that involves strategic problem solving and/or new product development (e.g., consulting)
  • Ability to communicate effectively and succinctly with a diverse range of stakeholders, both verbally and on paper, and with all levels of an organization
  • Ability to work on teams within a highly collaborative environment
Preferred Qualifications
  • Advanced degree (e.g., MBA, PharmD, Healthcare Management)
  • Knowledge and experience working in healthcare space
  • Experience building and implementing healthcare technology solutions
  • Comprehensive Medication Review (CMR) Experience
  • Ability to foster effective working relations with and persuade diverse business leaders based on fact and reason with an emphasis on achieving tangible results
Education

Bachelor's degree or equivalent relevant experience

Pay Range

The typical pay range for this role is:

$63,300.00 - $139,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 05/03/2024

Client-provided location(s): Woonsocket, RI 02895, USA
Job ID: CVS-R0206754
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program