At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
As a Manager within the Retail Immunization Program, you will be directly supporting the CVS Pharmacy Immunizations Program. You will be responsible for compliance and practice standards for our Immunizers. This position will oversee the credentialing activities (Credentialing platform, Immunizer Status reporting, , etc.) as well as the preparation, testing and implementation of the Credentialing platform for immunizers. Cross functional set of skills such as understanding pharmacy operations, how system work and the use of data analytics will be utilized in this position This is a great opportunity to collaborate cross functionally with many Retail Pharmacy and Enterprise teams such as Pharmacy Operations, Legal, Regulatory, Training, and Professional Practices.A TYPICAL DAY COULD INCLUDE:
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- Reviewing the latest changes to state or federal regulations pertaining to pharmacy colleague requirements and determining current compliance or gap analysis for implementation
- Researching and categorizing required credentials for IT build of credentialing platform; Writing user stories for UAT of new credentialing platform
- Crafting protocol procedures for immunization policies followed by a roll-out strategy to include communications and milestones
- Work with technology partners to implement regulatory settings within RxConnect to ensure safety and compliance in providing immunizations
- Jump on a call with CVS pharmacists/field leaders to hear about their feedback and suggestions for improving the immunization program
- Build a new training or revise an existing training to support proper execution of immunization operations in RxConnect and/or the pharmacy
- Demonstrates strong communication and relationship skills with ability to influence and get work done through different stakeholders
- Ability to think strategically with a colleague as well as customer-centric point of view
- Organized thought process to develop creative, best-in-class solutions to business challenges
- Demonstrates self-motivation, entrepreneurialism, high-energy, and ability to function in a high-demand, performance-driven environment with significant exposure to senior leadership
- Demonstrate ability for independent judgment and initiative
- Demonstrate attention to detail and ability to support multiple work streams simultaneously with the ability to identify and readjust priorities as needed while consistently meeting deadlines
- 3 to 5 years related experience
- Intermediate competence with MS Excel, MS Word and Power point; Preferred data analytics experience
- Deep functional knowledge of CVS pharmacy operations and systems
- Excellent oral and written communication skills
- Ability to multi-task, prioritize, and manage time effectively in a fast-paced, highly regulated environment
- Must be able to review information, determine importance, and apply clinical knowledge to assist in outcome
- Must be able to work independently or in a team-oriented, collaborative environment and utilize critical thinking/problem solving skills to make case decisions
- Receptive to constructive feedback and flexible in adapting to change
- Bachelor's Degree in a related subject or PharmD
40Time Type
Full timePay Range
The typical pay range for this role is:$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.