Manager, Corporate Compliance (IC)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.This position requires the ability to travel up to 40% Position Summary

The Manager, Compliance COE will be a key member of the Compliance Monitoring team and will lead the execution of assigned compliance monitoring activities. This role serves as a subject matter expert and is responsible for administrative planning and execution of complex and/or concurrent monitoring activities to evaluate compliance in multiple business areas. Additionally, this role provides day-to-day project management including results reporting and issue follow-up. Responsibilities/Estimated % of Time Compliance Monitoring Plan Execution (80%)

• Plan and execute walkthrough initiatives as well as compliance monitoring testing for assigned monitoring plan activities. This may include concurrent and/or complex business areas. Create clear and accurate documentation of business processes.
• Review and be able to discuss, in depth, the business area policies process documentation, contractual obligations, and testing attributes documents prior to beginning testing.
• Effectively perform and document monitoring plan activities, including testing (on-site at pharmacy locations and remote), in accordance with department or team's established procedures.
• Analyze procedures and results, assess business impacts, and effectively communicate findings in both written and verbal formats.

• Draft reports that clearly communicate the purpose, methodology, and outcomes of monitoring activities, tailored to business partners and senior leadership.
• Interact with various levels of Compliance department and business line management to communicate status, resolve issues in a timely manner, and maintain effective communications.
• Escalate risks and issues to leadership in a timely manner and contribute to developing meaningful solutions.
• Collaborate with the Compliance Monitoring team and key stakeholders to develop and maintain key data to track and trend compliance performance for a wide range of CVS Health business units.

• Support departmental initiatives, including identifying and implementing process efficiencies.
• Demonstrate a commitment to integrity, the company's Code of Conduct, and a culture of diversity and inclusion.
• Contribute to team activities and initiatives that foster a positive and collaborative work environment.

• Advanced analytical and critical thinking abilities, including deductive reasoning and effective problem-solving skills.
• Strong collaboration and interpersonal skills, with a proven ability to work effectively in team environments.
• Proficient communication capabilities, including clear and concise oral and written communication, as well as effective meeting facilitation.

• 5+ years of experience in relevant fields such as PBM, managed care, healthcare, market conduct exams, compliance, or audit.
• Ability to travel up to 40% by car and plane.

• Strategic thinker with the ability to develop and execute compliance monitoring plans.
• Innovative mindset with a focus on automation and analytics to enhance value for first-line business units.
• Strong cross-functional communication skills, including the ability to present to Sr. Leadership.
• Ability to build relationships with key stakeholders in a matrixed organization.
• Demonstrated project management skills, including developing monitoring activities, documenting testing, and communicating results.
• Strong ability to solve complex problems with a collaborative and optimistic attitude.
• Excellent business acumen, organizational, and time management skills.
• Detail-oriented with the ability to synthesize compliance findings into clear, actionable reports.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.