Manager, Behavioral Health Partner & Project Management

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Overview and Qualifications

The Manager, Behavioral Health Partner Implementation & Project Management plays a vital role within Aetna's Mental Well-being organization, supporting the strategy team in the coordination, implementation, and operational support of behavioral health partnerships and new network initiatives. This position is focused on hands-on project management and the successful delivery of new and ongoing behavioral health initiatives, working closely with internal and external stakeholders to drive outcomes and operational excellence.Position Overview

• Coordinate with cross-functional teams to implement partnership strategies and manage day-to-day project activities for behavioral health initiatives.
• Assist in evaluating new partnership opportunities, ensuring they align with organizational priorities and ongoing initiatives.
• Organize and facilitate meetings, track deliverables, and ensure that project timelines and milestones are achieved for both internal and external stakeholders.
• Support the development and documentation of partnership processes, workflows, and best practices to drive operational efficiency.
• Prepare project plans, status reports, and presentations to communicate progress and outcomes to leadership and partners.
• Monitor project risks, dependencies, and barriers, escalating issues or recommending solutions to leadership as needed.
• Support vendor management and contract tracking in collaboration with senior team members.
• Contribute to market and competitive analysis, delivering actionable insights to inform project implementation and tactical decision-making.
• Collaborate with analytics teams to define, track, and improve key performance indicators (KPIs) related to behavioral health outcomes, engagement, and user satisfaction.
• Facilitate the onboarding and implementation of new provider types and care modalities, supporting the diversification of the behavioral health offerings.
• Support the design and roll-out of pilot programs enhancements, gathering data and insights to inform broader deployment.
• Work with marketing and communications teams to ensure clear, effective messaging and documentation for both internal and external audiences.

• 2-5 years of experience and technical/functional expertise in project management, implementation, or operational support roles within behavioral health, healthcare, or related fields.
• Demonstrated success leading cross-functional strategic initiatives and managing multiple projects with effective prioritization and attention to detail.
• Proven track record in meeting project milestones and managing project risks.
• Strong organizational skills with the ability to manage competing demands and deliver results in a fast-paced environment.
• Excellent communication skills, with the ability to interact effectively with all levels of management and collaborate at various levels of the organization.
• Ability to independently solve problems and drive teams to successful results.

• Experience supporting behavioral health or payer organizations, including commercial and Medicare business lines.
• Background in vendor management, contract administration, or provider relations.
• Certification in project management (e.g., PMP, CAPM) is a plus.
• Demonstrated ability to prioritize tasks, manage competing demands, and deliver results with moderate supervision.

• Building and leveraging strong relationships to work effectively across business areas and technical partners.
• Managing multiple competing projects with effective prioritization and a keen eye for detail.
• Independently solving problems and driving cross-functional teams to achieve successful outcomes.
• Exemplary communication and relationship-building skills to support collaboration and influence across internal and external stakeholders.
• Leveraging data-driven insights to influence strategy and enhance behavioral health offerings.
• Championing innovation and continuous improvement in behavioral health components and member solutions.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.