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Lead Director, IAM Engineering Support

AT CVS Health
CVS Health

Lead Director, IAM Engineering Support

Hartford, CT

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary

CVS Health has an exciting opportunity for a Lead Director, IAM Engineering Support to join our dynamic team! As the Lead Director you will be responsible for leading one of the Identity & Access Management (IAM) Engineering teams in Identity & Access Management within CVS Health's Information Security and Technology Solutions (ISTS) organization. You will be responsible to defining, building and operating a large Engineering Support function to support existing and upcoming IAM technologies and deliver value to the enterprise.

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You will be a leader with an exceptional track record in IAM and should have a good understanding of IAM technologies, concepts, policies, processes, best practices, and solutions. You should also be knowledgeable about broader information security functions, including how IAM Engineering Support respond and mitigate emerging threats. You will have experience leading and developing large teams and demonstrated experience driving successful engineering support initiatives building enterprise tools and solutions.

Responsibilities include:
  • Lead the IAM Engineering Support function for all of CVS businesses
  • Build and establish the operating model for the Engineering Support function including production support for the enterprise identity management, access management and access governance/ reporting solutions
  • Collaborate with IAM Engineering team in standing up modern cutting edge IAM technologies/ tools and establish the appropriate technical operations support
  • Build a strong working relationship with wide variety of stakeholders and their leadership teams the function interacts with on a daily basis
  • Advise and support IAM management initiatives and collaborate with the various IAM teams in support of building modern IAM tools
  • Collaborate with larger Infosec/ IT Operations teams in managing security incidents and emerging threats
  • Partner with the respective teams to ensure proper change and release management controls are implemented for existing and new IAM systems
  • Hire, develop and continuously mature an experienced and diverse IAM Engineering Support team
  • Drive a culture of Agile/DevOps for the delivery and support of IAM solutions
  • Participate in the roadmap and strategic planning with IAM leadership
  • Stay current on security technology and trends in the IAM space
  • Work closely with key stakeholders and partners to drive the implementation of the overall IAM strategy
  • The successful candidate will be experienced in managing and leading large IAM teams for a large enterprise and have knowledge of IAM protocols and standards.
  • The successful candidate will also have the ability to drive the Engineering Support function forward, develop a high performing team, and have stakeholder management skills with exceptional communication skills.
  • Assist with defining and enforcing IAM policies, and control standards aligned with regulatory requirements (e.g., SOX, HIPAA, etc) and industry best practices (e.g., NIST, ISO 27001).
  • Define, document and drive the enforcement of internal governance models, processes and procedures to mature identity lifecycle management, access reviews, role-based access control (RBAC), and privileged access management (PAM).
  • Continuously assess IAM-related risks/ gaps and drive the remediation efforts to deploy controls to mitigate identity security risks
  • Lead audit readiness and response efforts, including evidence collection and remediation of findings.
Required Qualifications
  • 10+ years of information technology experience
  • 3+ years of people leadership experience developing, managing and training of staff in an IAM technology operations space
  • 8+ years of IAM (Identity and Access Management) experience
Preferred Qualifications
  • Strong verbal, written, and interpersonal communication skills
  • Knowledge and understanding of DevOps principles
Education
  • Bachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience)
Pay Range

The typical pay range for this role is:$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 07/28/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Hartford, CT, USA
Job ID: CVS-R0643879
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program