At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThis position will be part of the Corporate Affairs team implementing an enterprise-wide program to centralize all executed agreements onto one software platform and may assist with other cross-functional initiatives as needed.This Lead Director role will support the planning, oversight, and coordination of efforts poised to simplify the way we access and use executed contracts. A critical team leader in driving governance, process, reporting, communication and resourcing components of the program, including strong project management disciplines and offering significant exposure to business segment, functional and corporate leaders.This role is for an advocate, change agent and trusted advisor for the business relationship, driving engagement and adoption. It requires a blend of project management, legal contract knowledge, vendor engagement, and technical savvy to lead the implementation of the program. Key goals are to lead the program through key activities related to implementation and adoption, governance and compliance, and data and reporting. Key skills include collaborating cross-functionally to secure required resources and creating and uses formal processes and tools to manage resources, budgets, risks and changes, as well as to assessing roadblocks to ensure on-time completion according to specifications and within budget.The successful candidate will be a thought partner and resilient with dynamic workloads, competing priorities and complex business problems. We are looking for a strategic thinker that brings tactical change with the willingness to encourage trust and collaboration between business, finance, technology and other business partners.The ideal candidate:-Leads and manages projects and programs from initiation to completion, ensuring they are delivered on time, within budget, and according to the defined scope.
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-Collaborates with senior management to develop strategic plans and objectives for projects.
-Identifies project stakeholders, establishes effective communication channels, and manages their expectations.
-Develops mitigation strategies to minimize potential negative impacts while regularly monitoring risks and implementing contingency plans when necessary.
-Monitors expenditures throughout the project lifecycle and ensures adherence to financial constraints.
-Prepares and presents project progress reports to stakeholders and senior management.
-Identifies areas for improvement in project and program management processes.
-Implements best practices, lessons learned, and industry standards to enhance efficiency and effectiveness.
-Provides leadership and guidance to project teams by assigning responsibilities, setting performance expectations, and motivating team members to achieve project objectives.
-Encourages an environment that promotes innovation, collaboration, teamwork and ability to think strategically, while also being able to understand detail and execute tactically as needed .
-Effectively listens and uses skills such as influencing without authority to help drive conversations with legal and business stakeholders to communicate the business need, program value and vision, and timeline expectations, while ensuring program stays on track.
-Proven experience successfully implementing change in complex organizations; builds and maintains strong relationships with technical and non-technical resources and is a champion for our program and processes.
-Operates with a keen process/function, data/reporting and project discipline being mindful of audiences and artifacts to convey the most efficient messaging.
-Manages multiple competing priorities and delivers on tight timelines, while ensuring all engaged teams are also delivering on time.
-Identifies improvement and implements new practices that will effectively influence this enterprise-wide program with our end users, exhibiting CVS Heart at Work Values.
-Works closely with vendor staff to help remove barriers and obstacles, allowing our internal stakeholders to be successful using our solution.
-Has strong problem-solving and critical thinking skills; learns quickly and is self-motivated.This job might be for you if:You're energized by being part of a cross functional team working in a fast-paced environment. You enjoy working in teams with a diverse set of experiences and backgrounds. You listen to others' ideas with an open mind.
You're a leader. And you know this means more than leading people. You know that it means taking initiative with a project - anticipating the next steps and taking action before asked. You also know that it can mean leading from behind and stepping in with much needed support.
You enjoy solving complex problems. If you don't know how to do something, you work to find the answers. You don't get frustrated easily when something doesn't go the way you planned.
You can take complicated concepts and communicate them effectively to a variety of audiences. You write well. You pay attention to the details. You can articulate your thoughts eloquently.
You are self-motivated. You take ownership of your work and your team's work. You pay attention to the details.
You "think big" and encourage others to take calculated risks in exploring unconventional ideas and challenging the status quo.In order to be successful in this role you must exhibit the following:A proven track record of success working across multiple business areas including operations, finance, product, technology and strategy.
Experience supporting contracting life cycle and working directly with internal legal and business clients.
Ability to remain effective in virtual and physical working environments.
Excellent social, written, and verbal skills, including with company leaders
Proven high levels of initiative, innovation, and collaboration; effectively works across diverse teams.
Demonstrated ability to navigate through ambiguity and provide a structured problem-solving approach.
Positive attitude and demonstrated flexibility in re-prioritizing and executing program milestones.
Adept at execution and delivery (planning, delivering, and supporting) skills.
Adept at business intelligence.
Adept at collaboration and teamwork.
Mastery of problem solving and decision making skills.
Mastery of growth mindset (agility and developing yourself and others) skills.Required Qualifications
10+ years of professional experience as a key contributor or leader of large-scale initiatives.
7+ years of experience driving long-term, highly complex, high-value programs or projects.
5+ years of experience in a large matrix organization.
3+ years of experience in developing high-impact presentations for senior-level leaders .Preferred Qualifications
Masters in Business Administration degree preferred.
Proficient with MS Office: Outlook, Teams, Excel, PowerPoint, Word, Project and other collaboration tools.
Proficient with Quick base and SharePoint.
Paralegal and/or Project Manager certifications, preferred.Education
Bachelors degree required or equivalent years of relative experience.Pay Range
The typical pay range for this role is:$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.