Labor Relations Administrator (remote US)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
Labor Relations Administrators are responsible for developing and maintaining positive relationships between an organization, its unionized employees and union representatives. They receive, investigate and manage grievances and provide support and advice to managers on union-related issues. They assist in the preparation of collective bargaining. They also collaborate with Human Resources and Legal to develop and implement HR policies and procedures to ensure compliance with labor laws.Job Description:

• Manage the grievance procedure by receiving, tracking and investigating grievances as they arise.
• Advise management on the administration of collectively bargained agreements and colleague discipline.
• Analyze and interpret labor contracts to support development of labor relations policies and procedures.
• Interact with and foster a positive relationship with internal/external union representatives.
• Maintain a deep subject matter knowledge of federal, state, local and CVS Health labor regulations, policies, guidelines and procedures. Continuously provide advice on updating policies, procedures, and practices as appropriate.
• Assist in proposal development for collective bargaining and participate in negotiations as appropriate.
• Provide training to leaders of unionized colleagues.
• Evaluate and implement programs to improve employee relations and minimize grievance claims.

• 5+ years of general business experience
• 1+ years of labor/employee relations experience
• Superior knowledge of principles and practical application of U.S. federal and state labor and employment laws, to include collective bargaining, employee relations, and grievance administration.

• 3+ years of hands-on experience as a business leader in Retail or Pharmacy
• 5+ years of labor/employee relations experience

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.