Delivery Driver Supervisor

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThe Delivery Supervisor is responsible for the quality and efficiency of the delivery departments and their operations.
In this high impact role, you will serve as a liaison between long term care facilities and delivery staff. You will train all transport personnel.

What you will do:

• Assists with coordination of processes and assignments for the delivery area to ensure the delivery of consistent work products.
• Executes daily activities and operational plans for the delivery area's strategies to enhance the culture of excellence and innovation across the enterprise.
• Leads training for transportation personnel including contract courier service employees.
• Coordinates processes and assignments for the delivery team, including the work schedule and delivery routes.
• Conducts performance appraisals by monitoring workflow, analyzing patterns and trends, and setting performance standards for staff.
• Provides day-to-day supervision of delivery staff, conducts staff meetings, and counsels staff to ensure the quality of employee output.
• Establishes a liaison between home care patient services (if applicable), long term care, and courier services.
• Manages team performance through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.

• Driver's license in good standing and a clean driving record
• Possess strong leadership and management skills
• Ability to solve problems
• Excellent communication skills and work well with other employees
• Excellent customer service skills
• Must maintain a valid driver's license
• Ability to use routing software (if applicable)
• Ability to drive a standard transmission IF necessary.

• 3-5 years work experience

• High School Diploma

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.