Clinical Pharmacist -Pharmacy Expired Returns

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryUtilizes advanced clinical and operational expertise to manage retail store recall execution and support the RxTrade department as a clinical consultant. Maintains up-to-date knowledge of evidence-based practices to ensure patient safety and drive continuous improvement. Collaborates with cross-functional teams-including finance, legal, and pharmacy operations-to enhance recall processes and healthcare outcomes. Requires a PharmD and active pharmacist license; however, this role does not involve direct prescription dispensing. Primary responsibilities

• Lead the return process for expired medications by coordinating with reverse logistics, retail communications, and pharmacy operations.
• Partner with pharmaceutical manufacturers to manage recall invoicing, clarify recall details, and navigate complex fee structures.
• Analyze return trends with the Returns team and develop data-driven solutions to address patterns and inefficiencies.
• Maintain thorough documentation and records for all recall activities.
• Develop and uphold standardized procedures for recall execution across retail pharmacy locations.
• Collaborate with inventory and enterprise teams to mitigate return risks related to generic launches, market shifts, and industry changes.
• Oversee end-to-end recall processes for wholesale, retail, and patient-level recalls, ensuring timely and compliant execution.
• Provide training and guidance to pharmacy staff and enterprise teams to promote awareness and adherence to return protocols.
• Identify and implement process improvements to optimize recall and non-saleable return workflows, reduce waste, and enhance operational efficiency.
• Conduct advanced data analysis to evaluate recall performance, identify trends, and support strategic initiatives.
• Prepare and deliver executive-level presentations to communicate insights, influence decision-making, and align stakeholders.

• Registered Pharmacist (RPh) in good standing with no restrictions required.
• 2- 5 years as a pharmacist in retail setting
• Knowledge of phases of care transitions and resources available for patients.
• Adept at execution and delivery (planning, delivering, and supporting) skills

• Strong problem solving and decision making skills.
• Adept at collaboration and teamwork
• Mastery of growth mindset (agility and developing yourself and others) skills
• Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option.
• Ability to function in clinical setting with diverse cultural dynamics of clinical staff and patients.
• Mastery of digital literacy skills.

• BS in Pharmacy or PharmD

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.