Cdr, Resource Planning

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Summary

Responsible for scheduling Providers and ancillary staff in Minute Clinics to ensure adequate market coverage with the goal of keeping the clinics open 100% of the time. The MinuteClinic Region Coordinator must be able to navigate multiple scheduling platforms and look at overtime, the needs of clinic and understand the dynamic work environment and identify unique staffing needs of retail health clinics. The coordinator will work with their direct supervisor, the market leadership, and staff to analyze market-level scheduling and financial reports related to staffing & scheduling.What you will do

• The Region Coordinator will be required to support a full-time 40-hour schedule-8 hours per day (M-F) with work hours between 6 AM - 6 PM.
• Scheduling and coordinating the work schedules (Clinical & Non-Clinical) of Providers and ancillary staff utilizing various scheduling tools while managing multiple regions/states.
• The scheduler will be responsible for scheduling markets that have established a rotating schedule, and for supporting all markets with on call duties and replacement of staff as needed.
• Scheduling based on policies and procedures and scheduling timetable.
• Ensures that markets are within staffing & scheduling budget, generate reports to ensure minimum hours/weekend shift requirements are being met, identify trends in OT and non-clinical hours and for monthly financial trend reports for Area Directors and Chief Nurse Practitioner Officer.
• Coordinates schedules with market leadership to find providers to fill open shifts caused by vacations, sick days, disability leave, jury duty, and last-minute vacancies while minimizing overtime.
• Recognizes staffing needs according to seasonality and works with the market leadership to develop the right staffing model and forecasting.
• Maintains/creates provider and ancillary staff profiles in scheduling system and supports maintenance and updates to any provider/ancillary staff information. Create Orientation schedules.
• Day-to-Day Scheduling Support: Updates to Clinical Management tool and other scheduling tools daily

For this role you will need Minimum Requirements

• 1 year minimum in scheduling

Preferred Qualifications

• Knowledge of Workforce Scheduling Practices
• Deadline oriented
• Attention to Detail
• Critical Thinker
• Problem Solving
• Customer Service
• Negotiator/Influencer
• Ability to work independently or with others in a fast-paced environment (in-person or virtually)
• Ability to prioritize/organize work
• Proficient with Microsoft Windows
• Comfortable navigating web-based applications sites; use of related scheduling software systems in the past preferred.
• Ability to see the big picture
• Ability to Communicate Effectively with all levels (Providers, SPMs, ADs, Leadership)
• Change Management
• Integrity
• Positive Attitude

Education

• High School diploma or GED equivalent

Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 09/27/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Boston, MA

Job ID: CVS-R0711433

Employment Type: OTHER

Posted: 2025-09-24T19:49:09