At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
The Behavioral Health Medical Director is responsible for behavioral health medical leadership providing their subject matter expertise to the health plan. They will have key roles in utilization management and case management programs for mental health and substance use disorder services. They will collaborate with health plan leadership to oversee the behavioral health benefit and work collaboratively with state agency leaders and other stakeholders as it relates to behavioral health needs.
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Responsibilities include
• Participation in the development of clinical practice standards, policies, and procedures
• Behavioral health care management performance and coordination with physical health care management
• Participation in state agency/stakeholder meetings when requested
• Oversight and implementation of the utilization management program for behavioral health services, including preventing contraindicated care
• Ensuring consistency in the application of utilization management standards, including those implemented by subcontracted entities
• Overseeing the complaint and grievance process for behavioral health denials,
• Review and resolution of quality-of-care concerns
• Participation in clinical staff recruitment and ongoing performance improvement.
• Provide strategic oversight and leadership for all behavioral health activities within the health plan.
• Serve as the subject matter expert on behavioral health for ABHKY, ensuring compliance and alignment with state regulations and expectations.
• Lead and coordinate efforts with the state and other health plan colleagues to promote integrated care models.
• Oversee coordination activities with the state, ensuring effective collaboration and adherence to regulatory requirements.
• Work closely with health plan leadership, the Chief Medical Officer, other Medical Leadership, Pharmacy Director, clinical staff (including those in utilization management, care management, quality management), and colleagues within network and provider relations, to enhance the delivery of holistic and integrated care.
• Contribute to the development and implementation of policies and procedures that support the health plan's objectives and comply with state guidelines.
• Advocate for and implement innovative approaches to behavioral health care, promoting evidence-based practices that enhance patient outcomes.
• Support duties as required regarding utilization management of the service benefit and pharmacy benefit within the state health plan and additional duties as assigned.
• Actively participate in continuous improvement activities, development and monitoring of SAI initiatives, and other activities that support quality of care and total cost of care oversight.
• Serve as a key health plan external facing liaison, regarding behavioral health initiatives, programs, and projects with state regulators, providers, vendors, and community organizations.
• Provides guidance and/or represents the Health Plan in all state fair hearings for services that are behavioral health related.
Required Qualifications
• Board-certified Psychiatrist licensed in the State of Kentucky.
• Clinical experience in the treatment of substance use disorders, including utilization of ASAM criteria, and an understanding of the Kentucky system of care.
• At least five years combined experience in mental health and substance use services and at least two (2) years of BH leadership experience in a government, health management, or managed care organization, and/or at least two (2) years of experience as a Medical Director in clinical practice, and/or at least three (3) years of clinical BH experience (excluding psychiatric residency).
Preferred Qualifications
• Experience with KY Medicaid behavioral health benefits and service
• Ability to effectively interact with providers, advocacy groups and State partners
• Excellent organization and time management skills
• Experience navigating a matrixed organization.
• KY Medicaid regulatory experienceEducation
MD or DOPay Range
The typical pay range for this role is:$174,070.00 - $374,920.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.