At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Workforce Initiatives Associate Manager - This is not a remote opportunity. Do you thrive at the intersection of strategic vision and meticulous execution? Are you passionate about building talent pipelines and empowering communities? If so, join CVS Health as the Workforce Innovation & Talent Center Manager for new centers in Fort Worth Texas (5021 Avenue G, Fort Worth TX 76105). This is a Hybrid role. About the Role:
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The Workforce Initiatives Associate Manager plays a vital role in advancing CVS Health's purpose of helping people on their path to better health by attracting exceptional talent and building strong, lasting relationships with community partners, customers, clients, and patients. As a key member of the Workforce Initiatives team, this role leads the strategic execution and day-to-day operations of a Workforce Innovation and Talent Center (WITC), designed to provide employment and training services to underserved populations.The Workforce Initiatives Associate Manager serves as both a strategic thinker and a hands-on leader-driving workforce development goals while developing and maintaining regional collaborations and impactful partnerships with government agencies, nonprofits, and community-based organizations. Through these collaborations, the associate manager helps build sustainable talent pipelines that connect individuals to career opportunities. This role is essential in shaping a strong workforce and supporting the economic growth and well-being of the communities CVS Health serves. Responsibilities:
- Talent Pipeline Development & Community Engagement
Build and maintain strategic partnerships with educational institutions, workforce development, and community organizations. Identify and recruit underrepresented job seekers (opportunity youth, vocational rehabilitation, military, and mature worker partnerships). Represent CVS Health at community workforce events, including advisory boards, and training collaborations. (40%) - Workforce Center Operations & Training
Oversee the daily management of the WITC, including scheduling, staffing, and participant engagement. Design and deliver career readiness training, including resume workshops, interview coaching, and industry-specific skills training. Identify and implement process improvements to enhance workforce training outcomes. Coordinate CVS hiring events and job placement services for program participants. (30%) - Business Alignment & Strategic Leadership Develop
Work closely with CVS Health business leaders to align hiring initiatives with workforce demand and maintain critical external regional collaborations and partnerships with government, non-government, and nonprofitnational organizations that will and build a workforce reflective of our customers, patients and communities we serve. Collaborate with internal stakeholders (e.g., talent acquisition, HR, and store leadership) to drive talent pipeline success. (20%) - Financial & Program Management
Identify, develop and deliver monetary and non-monetary value through training and hiring business incentives to fill our labor needs and reduce cost. Track program success metrics, including hiring rates, training completions, and job placement outcomes. Prepare and present reports on workforce initiatives performance to leadership. Manage budgeting, payroll, and financial oversight for the WITC. (10%)
- Education: High school diploma
- 3+ years of related work experience
- Minimum 2 years of related work experience in retail and/or healthcare
- Experience managing workforce programs, employment services or comparable experience.
- Previous training & development experience in a healthcare/retail setting
- Demonstrated problem-solving, detail orientation, strong relationship-building skills and time management skills.
- Proficiency with Microsoft business software and ability to adapt to new systems.
- Excellent customer service and communication skills, both written and verbal.
- Must possess a valid and current driver's license and auto insurance.
- Must be able to travel up to 20%
- Proven track record of success in developing and implementing strategic initiatives for impact.
- Strong analytical and problem-solving skills, with the ability to navigate complex systems and identify solutions.
- Excellent project management and organizational skills.
- Outstanding communication, interpersonal, and collaboration skills, with the ability to build trust and rapport with diverse stakeholders.
- Passion for workforce development and a deep understanding of the challenges and opportunities facing underrepresented communities.
- Experience building and managing collaborative partnerships within a complex ecosystem.
- Experience in Government workforce programs, retail or healthcare talent development.
- Knowledge of Pharmacy training initiatives.
- Experience in Talent Acquisition or Community Relations
40Time Type
Full timePay Range
The typical pay range for this role is:$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.