Associate Manager Clinical Health Services MLTSS - Field New Jersey

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Preference to residents in Bergen, Passaic, Morris and Essex CountiesPosition Summary

This Associate Manager opportunity is a fulltime telework position with up to 10% travel to anywhere within the state of New Jersey on as need basis to support the staff. Standard working hours: Monday -Friday, 8am to 5 pm EST.

The Associate Manager role requires strong leadership skills and advanced clinical judgement, with critical thinking skills to support the delivery of comprehensive physical, behavioral health, and psychosocial wraparound services. This position is responsible for daily program oversight, including staff recruitment and retention, problem solving, and fostering collaboration both within and across departments. The Associate Manager will also engage directly with state partners to ensure alignment with program goals and regulatory expectations.

• Must reside in the state of New Jersey (Specifically - Bergen, Passaic, Morris, or Essex County)
• Must have reliable transportation and be willing and able to travel up to 10% of the time to meet and support staff anywhere in the state of New Jersey. Mileage is reimbursed per our company expense reimbursement policy
• Must have one of the following active unrestricted NJ State Licensure RN, LSW, or LCSW
• 2-5 years of experience in care management (preferred experience with the MLTSS program), behavioral health, or integrated health care settings.
• Strong understanding of Medicaid and Medicare, including experience with MLTSS FIDE SNP membership.
• 1-2 years of previous leadership experience in a healthcare or managed care environment.
• Demonstrated ability to independently problem solve, analyze data to identify trends and gaps, and take proactive action to improve member outcomes and program performance

• Proficiency in data-driven decision-making and performance monitoring
• Experience collaborating with state agencies and external regulators
• Excellent communication, organizational and interpersonal skills.
• Successful completion of the NJ Choice certification is a contingency of employment. As per NJ Division of Aging Services, Office of Community Choice Options guidance, an exam score of 80% or higher is required, along with successful completion of the State training modules, and field mentoring component

• Familiarity with MLTSS, D-SNP/FIDE program and NJ Medicaid regulations
• Strong understanding of person-centered service models
• Demonstrated ability to lead multidisciplinary teams and manage complex workflows

• Minimum of Bachelor's degree in Nursing (BSN)
• Master's degree required for Social Work

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.