Administrative Assistant

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Profile Summary

Provides various office and location support activities. Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies of the business to which the support is being provided; ensures the correct functioning of facilities, office, and/or business support services. What you will do

• Conducts complex administrative office coordination assuring smooth, timely, and efficient office operations.
• Manages research, collection, analysis, and compilation of data and information for department reports.
• Handles files, reports, and financial records, and manages department record retention.
• Defines a high degree of customer service by fielding internal and external inquiries, resolving or redirecting as appropriate.
• Ensures efficient workflow and office operations of the department by following established policies and procedures.
• Monitors the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management.
• Prepares complex and comprehensive financial records and files about departmental expenditures, budget balances, investments, payroll, and operations.
• Evaluates performance within the department ensuring compliance and continuous improvement.
• Assigns staff support and administrative assistance to executive-level, senior management, or senior individual contributors to ensure consistent department operations.

• Experience in using data analysis and reporting software (e.g., Excel, Tableau, Power BI)
• Fluency in Microsoft Suite (e.g., Word, Powerpoint, Outlook)
• High-level of detail-orientation and time management
• Strong organization and communication skills
• Ability to use discretion and confidentiality in the workplace
• Ability to adapt and be flexible in an ever-changing environment

• CRM and contact center platforms (e.g., Salesforce, NICE, Compass)
• Project management tools (e.g., Smartsheet, MS Project, JIRA)

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.