Technician- Field service
Description
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That is what #LifeAtCummins is all about.
We are seeking a Field Service Technician to join our team based in Pooraka (Adelaide) . This role will focus on the diagnoses and completes repairs to engines at our customer's site.
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In this role, you will make an impact in the following ways:
- Diagnoses and completes less complex repairs to engines at the customer's site.
- Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
- Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Identifies additional service opportunities with customer.
- Maintains service vehicle and tools for cleanliness and proper operation.
- Apprentice Trained Engine Technician (Preferred)
- Vocational diploma from relevant technical institution
- Locally valid driving permit
- This position may require licensing for compliance with export controls or sanctions regulations.
- Significant field service work experience
- Expert level knowledge of and/or experience with engine products
- Customer service experience
- Experience providing technical advice and coaching to more junior technicians (preferred)
Primary Location Australia-South Australia-Adelaide-Australia, Pooraka, Adelaide BR 440
Job Type Shop
Recruitment Job Type Technician
Job Posting Mar 20, 2024, 9:15:56 PM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Eligible
Req ID: 240002EX