Service Advisor
4 days ago• Flexible / Remote
DESCRIPTION
Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.
We are looking for a Service Advisor to join our dynamic team in Perth. This is a full-time role based in our Perth office .
In this role, you will make an impact in the following ways:
- Serve as a first point of contact for Customers and promote quality customer service
- Employ exceptional knowledge of Cummins products in order to advise and support customers
- Work closely with our Service Technicians and Supervisors
- Complete Quotes, invoicing and warranty processing
- Deal with customer queries, finding resolutions
- Multitasking a variety of tasks and meeting deadlines
- Ensuring the highest levels of safety and customer service
- Assist with customer complaints
To be successful in this role you will need the following:
- Strong problem-solving skills
- Service and Parts programs experience
- Strong written and verbal communication skills
- Strong customer service focus
- HHP/HD knowledge
- Understanding of Service Dept processes
- Personal commitment to HSE and leading an interdependent safety culture
- Ability to manage external & internal key stake holders
RESPONSIBILITIES
- Service and Parts programs experience
- Strong written and verbal communication skills
- Strong customer service focus
- HHP/HD knowledge
- Understanding of Service Dept processes
QUALIFICATIONS
We are looking for a Service Advisor to join our dynamic team in Perth. This is a full-time role based in our Perth office .
Job Service
Organization Cummins Inc.
Role Category Hybrid
Job Type Office
ReqID 2414750
Relocation Package No
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Client-provided location(s): Flexible / Remote
Job ID: Cummins-R-1FC4153BB48E4DA5A0EC4271DE97D72D
Employment Type: FULL_TIME
Posted: 2025-08-11T16:10:14
Perks and Benefits
Health and Wellness
- FSA With Employer Contribution
- Health Reimbursement Account
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
Office Life and Perks
- Company Outings
- Casual Dress
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Pension
- 401(K) With Company Matching
Professional Development
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
Diversity and Inclusion