Parts Interpreter
Description
Parts Interpreter
Laverton
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.
We are looking for a talented Parts Interpreter to join our team in Laverton, VIC!
In this role, you will make an impact in the following ways:
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-Act as the first point of contact for our valued customers and maintains a relationship by addressing their needs and issues in a timely manner
-Parts interpretation and the provision of required parts
-Processing and receiving orders and quotes in a timely manner
-Advise on part suitability and talk customers through the best solution for the job
-Carries out customer parts counter duties including receiving parts calls, greeting, and assisting walk-in customers, completing and processing paperwork and handling check, and credit card transactions
To be successful in this role you will need the following:
-Parts interpreter experience required
-Engine knowledge is an advantage
-Previous Customer service experience is an advantage
-Ability to learn new software and processes
-Able to prioritise complex tasks and troubleshoot
-High attention to detail, and clear and effective written and verbal communication skills required
-Forklift ticket would be highly desirable
-Valid car drivers license is required
-Able to work well in a team situation
Compensation and Benefits
-Monday to Friday, 7am to 3pm, every 2ndSaturday 8-12pm (as OT)
-Competitive hourly rate paid as a permanent salary
-Overtime penalties
-Safety equipment / PPE provided
-Uniforms provided
-Comprehensive Cummins product training provided
-Income Protection continuance insurance
-Discounts with select private health insurance, PC software/hardware and a range of vehicles
-Annual remuneration review
-Participation in an annual variable compensation (bonus) program
-A range of personal and professional benefits
-Onsite parking
-Employee Assistance Program available to employees
-Paid Parental leave (Conditions apply)
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here (link to our work180 page: https://work180.com/en-au/for-women/employer/cummins-australia/jobs ) to check out our Benefits.
Job SERVICE
Primary Location Australia-Victoria-Melbourne-Australia, Laverton, Distributor BR 322
Job Type Experienced - Exempt / Office
Recruitment Job Type Office
Job Posting Feb 5, 2024, 7:46:20 PM
Unposting Date Ongoing
Organization Distribution Business
Role Category Onsite
Relocation Package Ineligible
Req ID: 2400014Y