Junior Manager - II, Accounts Receivables

DESCRIPTION

The Accounts Receivable Lead works with complex internal and external customers to ensure timely and accurate collection of receivables. This role involves driving process improvements, managing stakeholder relationships, and ensuring compliance with global standards. The position requires minimal supervision and a high degree of initiative, leadership, and collaboration.

Key Responsibilities

• Manage and resolve complex customer accounts to ensure timely payments.
• Prepare and analyze customer account statements and month-end reports.
• Conduct root cause analysis of late payments and recommend process improvements.
• Lead and participate in projects aimed at improving Accounts Receivable processes.
• Maintain and update Standard Operating Procedures (SOPs) to drive standardization.
• Ensure compliance with internal controls, policies, and procedures.
• Identify training needs and facilitate training, re-training, and cross-training initiatives.
• Build and maintain strong relationships with internal stakeholders, cross-functional teams, and external customers.
• Influence and guide stakeholders who may be resistant to outsourcing or process changes.
• Monitor daily operations to meet Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

• High school diploma or equivalent; additional certifications or education in finance or accounting is a plus.
• Significant relevant work experience in Accounts Receivable or a related finance function.
• Experience in managing transitions and change management processes.
• Proven ability to work independently and lead initiatives.

• Action Oriented - Tackles challenges with urgency and enthusiasm.
• Collaborates - Builds partnerships to achieve shared goals.
• Communicates Effectively - Tailors communication to diverse audiences.
• Customer Focus - Delivers customer-centric solutions.
• Drives Results - Achieves outcomes even under pressure.
• Manages Complexity - Solves complex problems with clarity.
• Nimble Learning - Learns from both successes and failures.
• Values Differences - Embraces diverse perspectives and cultures.
• Business Partnering - Aligns financial strategies with business goals.
• Financial Internal Controls - Assesses and mitigates financial reporting risks.

• Deep expertise in global Accounts Receivable processes at a leadership level.
• Strong analytical and investigative skills to resolve complex issues.
• Demonstrated ability to influence and collaborate with stakeholders across business units.
• Experience in developing and maintaining SOPs and documentation.
• Skilled in managing change and establishing effective communication channels.
• Customer-centric mindset with the ability to understand and manage diverse portfolios.
• Ability to motivate teams and monitor performance against KPIs and SLAs.