Ingeniero de Producto enfocado al Cliente
DESCRIPTION
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.
We are looking for a talented Product Engineer focused on Customer to join our team specializing in Engineering for our CUMMINS (Joint Venture SUDISA Trailer axels and suspensions) in Tlaquepaque, Jalisco. ( Calz Lomas 205, El Alamo, 45560 San Pedro Tlaquepaque, Jal.)
Job Summary:
This entry level/early career professional, dual customer/product focused position serves as the technical liaison between OEMs and represents our customers during new product development programs. Applying Cummins' products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers' products in a variety of applications. Integrating high quality and optimized customer solutions requires the interaction with sales and marketing teams.
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Key Responsibilities:
- Coordinate and process warranty request through the OEM, reports and solution to be provided.
- Coordinate to fabricate Product Validation samples with the manufacturing teams
- Support meeting in a manufacturing ambience related to product change and implementation.
- Review and interpret GD & T on technical prints.
- Translates customer needs and "voice of the customer" into functional product requirements
- Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes
- Owns problem resolution for moderately complex components, products, systems, subsystems or services with technical complexity and ambiguity
- Contributes effectively toward team goals, exhibits influence within a work group and continues to develop proficiency in the competency areas critical to success in the role.
To be successful in this role you will need the following:
- Be based in Tlaquepaque, Jalisco
- Bachelor's Degree in Mechanical, Electrics Enigneering or similar
- 1+ year experience in Product Engineering role is a must (interneship experience is taken in consideration)
- Spanish: writing and listening, and speaking 100 %
- English: written, listening and speaking - 60 % min
- Creo parametric software or similar cad systems (3D models solidwords, inventor)
- Experience in automotive manufacturing process, machining and welding process
- Desirable thecnical customer relationship experience
- Availability to travel within Mexico 50%
We are a company dedicated to promoting diversity in the workplace, we provide equal employment opportunities regardless of race, gender, disability, national origin, age, religion or sexual orientation.
RESPONSIBILITIES
Competencies:
- Machine Integration and Optimization
- Machine Operation and Support
- Product Application Support
- Product Function Modeling, Simulation and Analysis
- Product Installation Quality
- Product Problem Solving
- Product Selection
- Technical Customer Management
- Collaborates
- Communicates effectively
- Customer focus
- Decision quality
- Drives results
- Self-development
- Values differences
- Cross-Functional Design Integration
- Product Verification and Validation Management
- System Requirements Engineering
- Systems Thinking
- Technical Documentation
Education, Licenses, Certifications:
University degree in Engineering or appropriate STEM field is required.
Experience:
Preferred candidates would have relevant experience working in either a temporary student employment environment or as an early career professional in a relevant technical discipline area. Experience in manufacturing process machining and welding process.
QUALIFICATIONS
Key Responsibilities:
- Coordinate and process warranty request through the OEM, reports and solution to be provided.
- Coordinate to fabricate Product Validation samples with the manufacturing teams
- Support meeting in a manufacturing ambience related to product change and implementation.
- Review and interpret GD & T on technical prints.
- Translates customer needs and "voice of the customer" into functional product requirements
- Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes
- Owns problem resolution for moderately complex components, products, systems, subsystems or services with technical complexity and ambiguity
- Contributes effectively toward team goals, exhibits influence within a work group and continues to develop proficiency in the competency areas critical to success in the role.
Job Engineering
Organization Cummins Inc.
Role Category Hybrid
Job Type Exempt - Entry Level
ReqID 2416369
Relocation Package No
Perks and Benefits
Health and Wellness
- FSA With Employer Contribution
- Health Reimbursement Account
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
Office Life and Perks
- Company Outings
- Casual Dress
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Pension
- 401(K) With Company Matching
Professional Development
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
Diversity and Inclusion