Engine Field Service Technician

DESCRIPTION

We are looking for a talented Diesel Technician/Mechanic to join our Distribution business in Fort McMurray (AB).

In this role, you will make an impact in the following ways :

• Engages customers in a courteous and professional manner.
• Anticipates and ensures prompt and efficient attention to customer needs
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools
• Coaches on preventative maintenance activities and basic repairs completed by customer employees
• Escalates unresolved issues to more experienced On-Site Technicians and/or Supervisor
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Completes training in line with skill and business requirements Maintains work area and tools for cleanliness and proper operation
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

• Red seal certification- OFF road is mandatory for these roles.
• Valid driver's license
• Clean driver's abstract

• Basic level field service work experience
• Intermediate level knowledge of and/or experience with engine products.
• High Voltage/ Low Voltage experience (optional)
• Customer service experience

• Completes complex internal engine repairs
• Performs engine overhauls with limited direct supervision

• Position is based out of Fort McMurray.
• Shift cycle is 14x14 days and nights, 12 hour shifts (shift cycle can change at any time based on business needs).
• No travel or housing offered but Cummins pays a monthly living allowance (1000$).
• Work will be predominantly supporting the truck fleet (EX: 980's and 930's).
• Position is safety sensitive.
• Random alcohol and drug testing to be expected on work site.
• Cummins offers a 5000$ sign on bonus for these roles.