Electrolyzer Application Engineer - Product Specialist

Electrolyzer Application Engineer - Product Specialist

Description

We are looking for a talented Electrolyzer Application Engineer - Product Specialist to join our #Accelera by Cummins located in Fridley, Minneapolis .

In this role, you will make an impact in the following ways:

• This dual customer/product focused position serves as the senior technical liaison between OEMs and represents our customers during new product development programs.
• Applying Cummins' products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers' products in a variety of applications.
• Integrating high quality and optimized customer solutions requires the interaction with sales and marketing teams.
• Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs
• Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality
• Applies and improves processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins On Line Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making.
• Leads the development and improvement of work processes and systems across a functional discipline area within a business unit site.

• Machine Integration and Optimization - Combines various parts or sub-systems into a whole to achieve the output most desired by the customer; applies Cummins' installation requirements using our standard tools, processes and identified best practices to ensure optimization of performance, reliability, cost and quality; analyzes technical issues using proven problem-solving and troubleshooting techniques for rapid resolution.
• Product Application Support - Ensures new product information is available by developing and managing accurate and complete technical content in a timely manner to support our customers and the business; provides new options through management of technical systems to support sales to all of our markets; defines installation requirements and develops innovative tools with in-depth, cross-system knowledge and industry experience for successful design and integration.Product Problem Solving - Solves product problems using a process that protects the customer; determines the assignable cause; implements robust, data-based solutions; and identifies the systemic root causes and recommended actions to prevent problem reoccurrence.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making.
• Knowledge of MS Office tools is preferred
• Experience with electrolyzers, fuel cells and hydrogen technologies is a plus.
• Experience interpreting process, mechanical and electrical documents including PFDs/P&IDs, H&M Balance, Wiring diagrams and schematics, GA drawings, etc.
• Familiar with product compliance and certification and working knowledge of codes and standards applicable to electrolyzers and hydrogen technologies.
• Excellent written and verbal communication.
• Ability to interact and work collaboratively with all levels of customer and supplier organizations and Cummins internal stakeholders.

• Support the complete sales/contract negotiation process, including:
• Participate in customer meetings to address technical questions about our products and technical proposals.
• Review and prepare responses to customer RFIs.
• Review project specifications, assisting the sales team with product configuration, identifying gaps and proposing solutions, preparing technical responses and documentation to support our proposal, etc.
• Develop and conduct technical training to the sales team, other CSE engineers, and key customers.
• Provide guidance to marketing, product management and technical teams on product requirements and voice of the customer.