Account Management Specialist - Senior

DESCRIPTION

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.

We are looking for a talented Account Management Specialist - Senior to join our team specializing in Sales for our CUMMINS in Ciudad de México .

Job Summary:

Responsible for managing the relationship and business strategies for less complex accounts (regional, single business unit, internal, etc.). May have responsibility for larger, more complex accounts when paired with a more senior Account Manager. Responsibilities include selling the organization's products to assigned business customers to achieve sales goals, expanding existing customer relationships and executing account sales plans in support of business strategy.

In this role, you will make an impact in the following ways:

• This position is responsible for supporting the China OEM strategy across the Hispanic America region.
• The primary objective is to foster strong relationships among key stakeholders: CMI distributors, OEM dealers, and internal CMI teams (both in Hispanic America and China), with the goal of enhancing the overall customer experience.
• Provides technical guidance to stakeholders, leveraging experience in areas such as Customer Support, Service, Engineering, or Field Sales.
• Builds and maintains business relationships with assigned accounts, identifying growth opportunities and expanding current business.
• Serves as main point of contact with customers, ensuring alignment on service, delivery, and production needs.
• Supports execution of account strategies in coordination with cross-functional and international teams.

• A key responsibility of this role includes providing technical guidance; therefore, a solid technical background is essential.
• Relevant technical experience includes Customer Support, Service, Engineering, Field Sales, as examples.
• Strong interpersonal and communication skills to foster collaboration between CMI distributors, OEM dealers, and internal teams.
• Ability to navigate and influence across diverse, cross-cultural, and international environments.
• Advanced English proficiency to effectively interact with international teams, particularly those based in China.
• Strong organizational skills to manage multiple accounts and align with regional account strategies.
• Must be based in Ciudad de México.

• Values differences
• Communicates effectively
• Customer focus
• Ensures accountability
• Instills trust
• Articulating Value Proposition
• Channel Awareness
• Pricing Strategy
• Account Planning
• Adapts to target audience
• Developing Account Strategy
• Integrates Customer Perspective
• Sales Forecasting
• Sales Pipeline Management
• Sense Making Education, Licenses, Certifications: College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Significant level of relevant work experience, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred.