Accounts Receivable Analyst (German Speaker) - Liverpool, Speke

The Position

Our Financial Global Shared Service Centre based on the CSL Seqirus site in Liverpool (Speke) supports our 3 main businesses: CSL Behring, CSL Seqirus and CSL Vifor globally and is expanding.

We are looking to hire an Accounts Receivable Analyst with German language capability to join the team.

Reporting to the Accounts Receivable Manager, the role is responsible for performing Collection and Cash Application activities and running and reviewing reports. This role will provide customer support around payments and investigate opportunities to improve customer satisfaction. It will also support ad hoc queries, projects and continuous improvement initiatives. For payment issues and escalations, this role will liaise with collection agencies and with the CSL Sales and Customer Service Teams.

Responsibilities

• Run aging reports and review AR balances
  
• Resolve non-payment issues with customers
  
• Liaise with collection agencies where applicable
  
• Liaise with the Sales or Customer Service teams for payment escalations when needed
  
• Process write-offs once approved
  
• Respond to ad hoc customer queries
  
• Liaise with Customer Service on customer queries as required.
  
• Develop collections & customer queries root cause reports to identify opportunities to improve the process and drive customer satisfaction

• 2+ years' experience in accounting and finance including Accounts Receivable, Cash Applications and Collections.
  
• Experience in global scientific/pharmaceutical industry highly desirable.
  
• Must be fluent in the German language
  
• Sound interpersonal skills and some ability to influence.
  
• Ability to think through ambiguous issues.
  
• Effective decision making and priority setting.
  
• Strong drive for results.
  
• Ability to build and maintain sound relationships and collaborate effectively with multiple levels and cross functionally