JOB DESCRIPTION
Senior Storage Engineer
Location: Wilmington, DE or Remote
Monday through Friday 8:00 a.m. to 5:00 p.m. Eastern Time
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
Position Summary:
Corporation Service Company, a leader in business and legal services, is seeking a detail-oriented Senior Storage Engineer with expert-level knowledge in managing sophisticated storage and backup environments. Ideal candidates are adept at deploying enterprise-level storage solutions, handling critical support situations, and are skilled at service management and change control.
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Some of the things you will be doing:
- Design, deploy, and manage storage architectures including Fiber Channel, Pure flash array, Dell Powerscale
- Design, deploy, and manage backup strategies, using Commvault and Rubrik
- Automate systems and services to facilitate a self-service model, improving operational efficiency
- Provide Tier 3 support, participating in on-call rotations to resolve high-level escalations
- Develop and maintain comprehensive technical documentation for system configurations, processes, and procedures
- Manage incident, problem, and change management processes using ServiceNow to ensure consistent adherence to change control protocols and timely resolution of tickets
- 5+ years of professional experience with storage technologies such as Dell EMC Powerscale, Pure Flash Array, and Commvault
- Proven capability in managing Brocade Fiber Channel Storage Networks
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience.
- Minimum of 3 years managing environments based on RHEL or Windows and VMware or Nutanix
- Experience with configuration management systems (e.g., Puppet, Ansible) and scripting languages (e.g., PowerShell, Python, YAML)
- Familiarity with Cisco ACI and ServiceNow is highly desirable
- Excellent problem-solving skills and the ability to work under pressure
- Strong commitment to delivering superior customer service and ensuring customer satisfaction
- Ability to work in a dynamic, fast-paced environment and learn quickly on the job
- Demonstrated ability to adhere to strict change control processes and effectively handle support tickets
ABOUT US
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC takes pride in finding and qualifying people through an internal sourcing model. We encourage candidates to apply directly to our website and not through third party sources. CSC only accepts resumes from employment agencies who are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
WHY WORK WITH CSC?
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
- Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.