Sr. Growth Program Manager (Remote)
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role
We are seeking a driven and technically skilled Senior Growth Program Manager to accelerate trial adoption, guide trial users to activation, and maximize subscription growth. This role sits at the crossroads of product, engineering, marketing, and customer success-ideal for someone who can combine strategic thinking, technical know-how, and customer empathy to deliver measurable results.
You'll own initiatives that expand trials, improve trial-to-paid conversion rates, optimize eCommerce funnels, and enhance the subscription lifecycle. Working closely with Payments, Risk, and Product teams, you'll design automated, data-driven solutions that improve the customer journey from the very first interaction through renewal.
Additional Locations: This position is open to candidates that are located remotely in the East (EST) Time Zone or Central Time Zone (CST).
What You'll Do:
- Drive Trial Growth & Activation: Proactively manage and resolve incoming customer requests and operational queues while identifying opportunities to improve processes, reduce friction, and drive trial-to-paid conversions.
- Optimize Trial-to-Paid Conversions: Identify and remove friction points, improve onboarding flows, and run A/B tests to maximize conversion.
- Collaborate Across Teams: Partner with engineering, product, design, and marketing to deliver seamless user experiences and conversion-optimized journeys.
- Understand the Customer Deeply: Conduct research, user interviews, and competitive analysis to identify opportunities that drive measurable growth.
- Own End-to-End Initiatives: From ideation to execution, manage growth projects that span acquisition, activation, retention, and upsell.
- Connect regularly with internal and external customers to understand their goals and needs, translating those into actionable deliverables.
- Report & Communicate Impact: Present insights, experiment results, and growth recommendations to leadership and cross-functional partners.
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- Proven track record driving trial growth, user activation, and subscription conversion in a SaaS or eCommerce environment.
- 5+ years of experience in product management, program management, or growth marketing with a focus on eCommerce and subscription businesses.
- Strong technical aptitude, with hands-on experience using tools such as Salesforce, analytics platforms, marketing automation, and A/B testing frameworks.
- 5+ years working cross-functionally with engineering, product, design, marketing, and sales.
- Experience with funnel analysis, conversion optimization, and customer lifecycle automation.
- Data-driven decision-maker with excellent analytical and problem-solving skills.
- Ability to balance rapid execution with thoughtful prioritization.
- Strong UX sensibility and experience improving onboarding and payment flows.
- Excellent written, verbal, and presentation skills for technical and non-technical audiences.
- Experience developing end-to-end eCommerce solutions (acquisition → conversion → renewal).
- 3+ years background in cybersecurity products or SaaS.
- 3+ years experience with SalesForce, Chargebee, and Stripe.
- CrowdStrike Certified Falcon Administrator
#LI-Remote
Benefits of Working at CrowdStrike:
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- FSA
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
Financial and Retirement
- 401(K)
- Company Equity
- Stock Purchase Program
- Performance Bonus
Professional Development
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion