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Sr. AI Product Designer (Remote)

2 days ago Flexible / Remote

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

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About the Role:

The IT department at CrowdStrike is at the forefront of enabling our company's rapid growth and technological innovation. We are looking for a Sr AI Product Designer to define how AI-powered solutions are experienced - from the look and feel to the interaction design that makes them effective, intuitive, and trusted.

This role is about more than designing a chatbot that "just answers questions." It's about shaping end-to-end AI experiences that feel natural and valuable to the people using them - whether that's employees leveraging internal tools or customers engaging with AI-powered agents. You will collaborate closely with teams across Customer Success, Engineering, Legal, IT, Marketing, and more.

What You'll Do:

  • Design AI-powered experiences: Own the UX of AI agents such as customer success agents, internal copilots, and workflow assistants. Translate business goals and AI capabilities into user journeys that are seamless, engaging, and trustworthy.
  • Create interaction patterns & visuals: Define the look, feel, and behavior of AI agents. Explore conversation flows, interface states, and visual cues that make interactions with AI clear, human-centered, and contextually appropriate.
  • Prototype & test: Build prototypes that bring AI concepts to life. Conduct user research, usability testing, and gather feedback to refine interactions and ensure experiences deliver real value.
  • Embed responsible AI into design: Translate governance requirements and safety standards into design patterns that minimize risk while promoting transparency, trust, and accessibility.
  • Collaborate on AI initiatives: Partner with product managers, engineers, and business leaders to ensure design is central to AI rollouts - from initial concept to adoption. Provide UX leadership on communication, enablement materials, and training to support launches.
  • Advance AI design practices: Contribute to internal design systems, toolkits, and knowledge hubs that establish best practices for AI experiences. Share expertise and mentor colleagues in applying UX design principles to emerging AI use cases.
What You'll Need:
  • 8+ years of experience in product design, UX design, or related roles, with a portfolio showcasing complex workflows, conversational interfaces, or enterprise-scale digital products.
  • Expertise in UX for AI/ML applications: Familiarity with designing for AI-powered interactions, conversational design, or agent-based experiences.
  • End-to-end design skills: Strength in both interaction design and visual design, with the ability to bring concepts to life through polished prototypes and clear storytelling.
  • User research capability: Experience planning and conducting research to inform design decisions, especially for novel or ambiguous problem spaces.
  • Working knowledge of AI/ML concepts: Comfort translating AI functionality and limitations into meaningful user-facing experiences.
  • Governance-aware design mindset: Understanding of responsible AI principles and ability to design within regulated or sensitive contexts.
  • Collaboration & communication: Strong ability to align stakeholders around design solutions and advocate for user experience throughout the product lifecycle.
  • Adaptability: Comfort working in fast-evolving environments, iterating quickly as both AI capabilities and business needs change.
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Benefits of Working at CrowdStrike:
  • Remote-friendly and flexible work culture
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

Client-provided location(s): Flexible / Remote
Job ID: CrowdStrike-R24933
Employment Type: FULL_TIME
Posted: 2025-10-15T00:04:43

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • FSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Office Life and Perks

      • Vacation and Time Off

        • Paid Vacation
        • Paid Holidays
        • Personal/Sick Days
      • Financial and Retirement

        • 401(K)
        • Company Equity
        • Stock Purchase Program
        • Performance Bonus
      • Professional Development

        • Promote From Within
        • Mentor Program
        • Shadowing Opportunities
        • Access to Online Courses
        • Lunch and Learns
      • Diversity and Inclusion