Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Platform Operations Senior Consultant (Remote, GBR)


#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

Want more jobs like this?

Get Software Engineering jobs that are Remote delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

About the Role:

CrowdStrike Services is seeking a Platform Operations Senior Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Operations Senior Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications.

What You'll Do:

Deployment and Operations activities may include:
  • Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
  • Assist customer with operationalizing all modules of the Falcon platform
  • Troubleshoot customer issues across small to large enterprises
  • Utilize and engineer native and 3rd party software deployment technologies
  • Develop scripting and application solutions using Falcon APIs
  • Customer project planning and status
  • Work closely and collaboratively with customer information technology teams
  • Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
  • Assist customers with the integration of CrowdStrike into existing tools
  • Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
  • Work closely and collaboratively with Platform Operations team to develop customer facing collateral
  • Develop and lead skills workshops for the Platform Operations team
  • Ability to travel up to 25% of the time
What You'll Need :

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 8 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:
  • Strong understanding of software deployment technologies
  • Very knowledgeable on Windows, Mac, and Linux platforms
  • Strong knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
  • Skillful communication and effective ability to build collaborative relationships
  • Strong experience with presentation technical content to various audiences
  • Strong experience in computer and network systems security
  • Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
  • Proactive and thorough ability to manage work and prioritize customer projects
  • Experience mentoring team members
  • Some experience leading a team to complete projects
  • High level of motivation; self-starter; results driven
  • Potential for travel and assignment work exists
Bonus Points
  • Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
  • Operating Systems: Windows, Linux, Mac
  • Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
  • Development: PowerShell, Python, Bash, Batch
  • Technlogies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
  • Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
  • Database: SIEM, MSSQL, Splunk, LogScale
  • Identity: Identity, Active Directory, Azure-AD, SSO
  • Cloud: AWS, Azure, and GCP


Benefits of Working at CrowdStrike:
  • Remote-first culture
  • Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
  • Competitive vacation and flexible working arrangements
  • Physical and mental wellness programs
  • Paid parental leave, including adoption
  • A variety of professional development and mentorship opportunities
  • Access to CrowdStrike University, LinkedIn Learning and Jhanna
  • Offices with stocked kitchens when you need to fuel innovation and collaboration
  • Birthday time-off in your local country
  • Work with people who are passionate in our mission and Great Place to Work certified across the globe
We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact , for further assistance.

Job ID: CrowdStrike-R15985
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • FSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns