Lead Business Systems Analyst - CLM (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role:

The successful candidate will build relationships with business stakeholders, create a center of excellence focused on business functionality, and develop a multi-year roadmap that delivers both legal and cross functional initiatives aligned to CrowdStrike's strategic programs. As a Lead Business Systems Analyst and part of the IT Team, you'll partner with legal and sales business stakeholders to define and document business process requirements based on end-to-end contract lifecycle management (CLM) experience and best practices.

What You'll Do:

• Work closely with Sales and Legal to develop and execute a company wide CLM strategy.
• Lead solution design of legal applications future state vision; identify IT CLM/Legal initiatives and development/configuration to support the application roadmap for CLM process area - this can include configuration of workflows, rationalization of templates, and the enhancement of user interfaces and data structures.
• Lead critical cross-functional initiatives and projects for the CLM process area including architectural decisions, system implementations, operational improvements, and new product rollouts.
• Refine IT process management framework, perform process assessments, and implement process improvements: This includes evaluating existing contract management workflows, identifying bottlenecks, and recommending solutions to optimize processes, reduce manual tasks, and improve efficiency.
• Partner with process owners to define, benchmark operational KPIs and support the delivery of KPI dashboards plus other business analytics.
• Build and deliver training regarding optimal use of CLM tools for maximum adoption and system utilization: This will include ongoing top tier support and addressing system user issues.
• Work with stakeholders to understand contract management needs; document requirements, and translate them into functional specifications and/or user stories for system development or customization. Manage and prioritize the product backlog on behalf of each stakeholder.
• Vendor Management responsibilities - drive home partnership and service around support, ongoing initiatives, license management and business reviews measuring performance and delivery.
• Become a key Point-of-Contact for system testing, UAT support, and to provide a high level of CLM subject matter expertise to better showcase system capability to end users.

What You'll Need:

• Solid understanding of global CLM principles and practices at the functional level.
• Strong Analytical and Problem-Solving Skills.
• Good knowledge of SDLC processes.
• In-house SaaS industry experience.
• Excellent communication and interpersonal skills to collaborate with cross functional organizations.
• A proven track record of owning, planning, and delivering CLM application projects,
• Strong business acumen.
• Ability to work effectively as part of a team yet function well with independent responsibilities.
• Attention to detail, strength in staying organized and thorough - with a solid desire for continuous improvement.
• Project management ability to navigate through ambiguity, work independently, and manage multiple projects simultaneously.

Bonus Points:

• Prior system implementation experience in the CLM process area, Ironclad highly preferred.
• Experience within a publicly traded multinational, preferably high-growth company.

#LI-Remote

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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Client-provided location(s): Flexible / Remote

Job ID: CrowdStrike-R24437

Employment Type: FULL_TIME

Posted: 2025-08-16T00:03:57