As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
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About the Role:
We are seeking an experienced Continuous Improvement Engineer to join our IT organization. In this role, you will work at the intersection of infrastructure software engineering and process optimization, collaborating closely with our Site Reliability Engineering (SRE) and Service Desk (SD) teams to architect and implement mission-critical systems while driving operational excellence.
What You'll Do:
Infrastructure & Workflow Optimization-
- Design and build software systems for IT with a focus on IaaS and HPC engineering principles
- Architect infrastructure and software solutions in unison for mission-critical systems
- Map existing workflows using Value Stream Mapping and SIPOC diagrams to identify optimization opportunities
- Apply developer experience principles to streamline engineering processes
- Identify inefficiencies, bottlenecks, and areas of waste in current IT operations
- Conduct thorough root cause analyses using 5 Whys, Fishbone Diagrams, and FMEA
- Gather and analyze operational data (KPIs, production metrics, error rates) to drive decisions
- Perform statistical analysis to identify trends and validate improvement efforts
- Lead CI projects from scoping through implementation to post-evaluation
- Propose, test, and implement improvements to eliminate non-value-adding activities
- Support change management efforts to ensure adoption of improvements
- Promote a continuous improvement culture through coaching and workshops
- Reduced operational costs through optimized infrastructure and processes
- Improved product/service quality and reliability
- Shortened lead times for service delivery and infrastructure changes
- Enhanced employee engagement through streamlined workflows
- Higher customer satisfaction through more reliable and efficient systems
- Master's or PhD in Computer Science, Software Engineering, or related technical field
- 3+ years of experience in infrastructure software engineering or DevOps roles
- Proven experience with IaaS platforms and HPC environments
- Strong software engineering background with focus on system architecture
- Expertise in workflow optimization methodologies (Lean, Six Sigma, etc.)
- Proficiency with data analysis and visualization tools
- Advanced Python programming for automation and data analysis
- Experience with Tableau and Snowflake for data visualization and analytics
- Proficiency with Jira and ServiceNow for workflow management
- Collaborative design experience using tools like Miro
- Strong understanding of CI/CD pipelines and DevOps practices
- Passion for building and optimizing mission-critical systems where proper engineering and ownership are essential
- Strategic thinker who can balance technical architecture with process improvement
- Ability to translate complex technical concepts to various stakeholders
- Self-motivated with strong problem-solving abilities
#LI-JC3
Benefits of Working at CrowdStrike:
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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