Mountain Home Materials is a part of APAC-Central, Inc. APAC-Central, Inc. is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri. APAC-Central, Inc. and its founding companies have been serving our customers since early in the 20th Century and look forward to continued success in the 21st Century!
Pay: $25.00-$26.50 an hour, depending on experience.
SUMMARY
Manages day to day operations pertaining to ready mix dispatch and customer service in the local market, and oversees truck schedule and assignments using computerized tracking and scheduling system for optimum truck utilization and efficiency.
Want more jobs like this?
Get jobs in Mountain Home, AR delivered to your inbox every week.
SUPERVISION RECEIVED
Works under general supervision and reports to area manager. Refers to upper management for clarification and interpretation of organization policy and other as needed.
SUPERVISION EXERCISED
Exercises direct supervision over dispatcher(s), customer service, drivers and plant operations.
PRIMARY DUTIES & RESPONSIBILITIES
• Establishes, communicates and assigns job responsibilities, goals and performance standards for employees within supervisory responsibility.
• Provides leadership to dispatchers and promotes teamwork.
• Reviews final schedule to ensure quality service.
• Resolves customer complaints in a timely manner and a professional attitude.
• Collaborates with sales, quality control and operations personnel regarding general business conditions and specific customer orders.
• Generates and reviews daily yardage reports and informs management of problems or potential problem areas.
• In-person visits with customers and job sites as well as participates in pre-construction meetings.
• Performs other job related responsibilities as needed.
REQUIRED MINIMUM QUALIFICATIONS
Knowledge/Skills/Abilities
General knowledge of concrete and related industry practices. Ability to learn the dispatching system. Ability to exercise initiative and sound judgment, and to react resourcefully under varying conditions.
Education
High school graduation or equivalent required.
Experience
Minimum of 3 years experience in ready-mix industry and at least 1 year management experience. Dispatching and/or customer service experience also preferred.
What CRH Offers You
• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Mountain Home Materials, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.