Are you a self-starter, a go-getter, and a dealmaker? At Cox Automotive Retail Solutions, you will find a culture that rewards such an entrepreneurial spirit. We empower our team members to make their own decisions for growing our business. We are looking for like-minded people who can share our passion for success.
The Enterprise Client Solutions Manager is responsible for leading day-to-day strategic account and relationship management across key Near Endemic clients. This role serves as a central point of coordination between clients, internal teams, and performance managers-ensuring operational excellence across contracts, billing, and overall client satisfaction. The position plays a critical role in driving client growth, retention, and performance alignment.
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What You'll Do:
Key Responsibilities:
- Strategic Account & Relationship Management
- Serve as the primary D2D lead across enterprise-level accounts, overseeing daily management and long-term strategy
- Develop deep, consultative relationships with client stakeholders to understand and align with business goals
- Lead strategic planning and partnership development to expand client value
- Cross-Functional Collaboration
- Maintain a dotted-line relationship with Performance Managers to ensure alignment on client KPIs and execution
- Serve as the conduit between client needs and internal delivery teams to ensure proactive communication and strategic execution
- Drive internal coordination for onboarding, product launches, performance reviews, and QBRs
- Contract Oversight
- Manage the full contract lifecycle, from negotiation and execution to renewal and compliance
- Partner with legal and operations teams to ensure contractual accuracy and alignment with business objectives, terms and conditions
- Billing Leadership
- Own the billing process for assigned accounts, including accuracy, timeliness, and client communication
- Resolve invoicing discrepancies and support financial reporting needs
- Collaborate with finance to forecast revenue and support budgeting efforts
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
- A competitive salary and top-notch bonus/incentive plans.
- A pro-sales culture that honors what salespeople (like you!) contribute to our success.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare benefits, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Professional development and continuing education opportunities.
- Access to financial wellness/planning resources.
Check out all our benefits
Who you are:
Minimum Qualifications:
- Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
- Safe drivers needed; valid driver's license required.
Preferred Qualifications:
- A degree in a related discipline is strongly desired (e.g., finance, business, etc.).
- 5+ years of knowledge of software, advertising, or automotive software sales experience including comparable dealership software packages (CDK, Reynolds and Reynolds, DealerSocket, etc.) and finance software (RouteOne and others).
- Requires strong knowledge of the automotive industry, especially automotive dealerships, and the F&I process.
- Knowledge of or experience in the Near Endemic space (auto financing/lending, insurance, etc.).
- Excellent interpersonal, presentation, relationship-building, collaboration, sales, and territory management skills to work effectively with teams throughout the organization.
- Ability to use and interpret research and data to help customers find opportunities for improvement.
- Excellent database management and customer service skills, strong organizational, problem-solving, and multi-tasking skills.
- Self-motivated and disciplined with an energetic, engaging personality.
- Ability to travel up to 50% in the assigned territory (region).
Come join the Cox family of businesses and make your mark today!
USD 107,100.00 - 160,700.00 per year
Compensation:
Compensation includes a base salary of $107,100.00 - $160,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $90,000.00.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.
Application Deadline: 07/24/2025