Sr. Manager, Cloud Software Engineering - 10811

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Sr. Manager, Cloud Software Engineering at Coupa:

As the Senior Manager of the Internal Tools team, you will be at the forefront of ensuring the smooth operation and support of key business processes critical to our customer lifecycle management. Your leadership will be essential as we aim to double our size over the next 3 years, managing a team responsible for customer internally developed tools that are designed to aid productivity for external and internal customers.

What you will do:

• Lead and manage the internal tools team, who builds and runs custom developed customer support tools and other infrastructure platforms solutions.
• Help drive modernization our continuous deployment pipelines
• Support customer lifecycle management operations, including new instance creation, data refreshes to sandbox, cloning for debugging purposes, and customer administration for all applications.
• Design, build and run/maintain highly scalable internally developed software that will increase customer productivity
• Consolidate and modernize build and deployment systems using GitOps, Kubernetes and cloud-native practices.
• Release planning, tracking and roadmap development for internally developed software applications
• Strategically plan and execute the sunsetting of existing portfolio tools related to deployment and infrastructure orchestration.
• Collaborate with cross-functional teams to enhance and optimize internal processes and tools.
• Develop and implement strategies to scale operations in alignment with the company's growth goals.

• Bachelor's degree in Computer Science, Engineering, or a related field. Advanced degree preferred.
• Proven experience, minimum of 5 years, in managing and leading high performing software development teams, preferably in a tooling or infrastructure role.
• Deep understanding of cloud development and infrastructure as code.
• Deep knowledge in a modern cloud (AWS, Azure or GCP) and cloud native resources.
• Strong knowledge of object-oriented principles with programming languages like Ruby on Rails, Python, Java and GoLang.
• Proven success building self-service tooling and frameworks
• Excellent leadership, communication, and project management skills.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Strong coaching/mentoring individual contributor
• Other duties as assigned:
• 24x7 on call support for related major incidents
What We Offer:
• Competitive salary and benefits package.
• Opportunity to work in a collaborative and innovative environment.
• Career growth and development opportunities.