Regional Lead, Professional Services – APAC

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

• Support APAC Services Sales Opportunities: In partnership with services sales reps, suport discovery, scoping, and positioning of Coupa expertise to win high-value direct, co-delivery and expert service deals.
• Manage the Project Portfolio: Oversee all projects in the APAC region, ensuring successful delivery, resolving escalations, and serving as an executive sponsor for key implementations.
• Direct Resource Planning: Align regional resource needs with delivery leadership, balancing short-term requirements with strategic headcount growth and optimizing partner utilization.
• Build Partner Relationships: Own and sustain strong services partnerships through regular engagement, ensuring partner performance meets Coupa's standards.
• Champion APAC Services: Represent the function at a high level across the region, drive the adoption of global initiatives, and ultimately be accountable for services revenue targets.

• Extensive Leadership Experience: A minimum of 10 years of experience in consulting and services leadership, preferably within the enterprise SaaS or spend management domains.
• Strong Business Acumen: A proven business development mindset with experience in pre-sales, solution scoping, and driving growth in both direct and partner-led environments.
• Exceptional Communication: The ability to influence and operate effectively in a global, matrixed organization with exceptional communication and stakeholder management skills, especially at the executive level.
• Project Delivery Expertise: A deep understanding of project delivery methodologies and customer success principles.
• Adaptability: A comfort with ambiguity and the ability to drive clarity and alignment across diverse teams while being willing to travel regionally and globally.