Business Operations Lead

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Business Operations Lead at Coupa:

The CPTO Business operations Lead at Coupa Software will be responsible for providing operational support to the Chief Product and Technology Office. The role will involve managing various tasks and projects related but not limited to the following responsibilities:

What You'll Do:

• Compile and analyse weekly/monthly internal indicators related to hiring, spending, and other key metrics, and present findings to the Chief Product and Technology Office team
• Assist in the preparation and follow-up actions for quarterly business reviews (QBRs)
• Support the hiring process, including approvals, process improvement, as well as global footprint and site strategy
• Aid in target setting and spending initiatives within the Chief Product and Technology Office, including driving efficiencies within an annual $x00m budget.
• Manage and identify opportunities for process improvement within the purchase order (PO) process
• Assist in the annual demand planning cycle and budgeting proces,s including developing business justifications for future investment and generating recommendations on investment priority
• Coordinate a portfolio management-lite process to track and manage key projects and initiatives
• Assist in the preparation for town hall meetings and off-site events
• Partner with Engineering and HR to respond to employee feedback (surveys, pulses, etc.) and drive efforts to improve organisational effectiveness and culture; e.g. implement and manage a recognition program within the Chief Product and Technology Office

What You Will Bring to Coupa:

• Experience within a SaaS environment and familiarity with Coupa's product offering or other total spend management solutions
• Bachelor's degree in business administration, technology, or a related field
• Proven experience in project coordination or administrative support roles
• Strong organisational and time management skills
• Excellent analytical and problem-solving abilities
• Ability to work independently, autonomously and as part of a team
• Strong communication and interpersonal skills

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Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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Client-provided location(s): Flexible / Remote

Job ID: Coupa-1aa11536-c983-4b4f-a02a-911562b1581f

Employment Type: OTHER

Posted: 2025-08-16T18:29:56